Tested: plugin is causing “Please enter an adress to continue” error

  • Resolved nejcox

    (@nejcox)


    3 years, 8 months ago

    Hello.
    I’ve tested it, it’s your plugin (PRO version, 3.1.6) that is causing compatibility issues with Woocommerce. Suddenly, even if address is correctly inserted (even if country is included), Woocommerce returns error that address is yet to be inserted: “Please enter an address to continue.” Also all shipping options disappear, as if Woocommerce doesn’t know about location anymore if your plugin is used.

    Woocommerce used: 5.4.1

    • This topic was modified 3 years, 8 months ago by nejcox.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Yui

    (@fierevere)

    永子

    as per forum guidelines
    for support of commercial themes or plugins, go to their official support channel.

    Thread Starter nejcox

    (@nejcox)

    I did. This is here just for other users, if the same issue occurs also for them.

    Woocommerce was updated to 5.3. on 11.5.2021. Last PRO plugin update was on 10.5.2021, so one day earlier. This means it has been over a month without a needed update.

    Seems that 5.4 is causing issue (jQuery update). Which was released 8.6.2021.

    • This reply was modified 3 years, 8 months ago by nejcox.
    • This reply was modified 3 years, 8 months ago by nejcox.
    Thread Starter nejcox

    (@nejcox)

    The issue was not compatibility but rather that the country field was missing. Funny because this issue came out of nowhere and worked fine up till now.

    #SOLVED

    Plugin Author ThemeHigh

    (@themehigh)

    Great!

Viewing 4 replies - 1 through 4 (of 4 total)
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