Can’t update files or change its status – Error

open the file mdocs-downloads.php add this after line 53:

$filetype = wp_check_filetype($file); // line 53 should look like this
die($file); // add this line

once added try downloading a file. You should see an output of the path of the file generated by mDocs. Make sure it matches the directory you have the files in.

I just did what you asked. The prompted path is exactly the same as where my files are stored. Same one.

I appreciate your support so far.

So, what’s the next step?

remove that line,

then take a look at the permissions of the folder and files make sure that the web service has rights to access that folder and files.

All permissions seems to be ok. Including the web service.

You see, a couple of months ago it was working properly. We could update the files normally via dashboard, on the plugin page. But due to a recent HDD replacemnt in the server, this problem started to happen. I can download the files no problem, but cant update them to a newer version, as stated before.

what is very weird is that this message:

“Memphis Documents Error: (filename) was not found, please contact the owner for assistance”

only occurs on download not upload or update not sure why you are seeing it.

Oh yeah. Sorry. This message is prompted after I try to download the updated file.

Sorruy, I mixED thingS up a little bit.

For example, there is a file called “x”. Everyone can download it normally. So I need to update this file with new information. I click Manage file and them I upload the new file, called “y”. Then I click “Update file”. Apparently it works. But when I try to download the file, that message is prompted.

It only happens with files I update via dashboard. that’s the issue

sorry once again.

What do u think?

what does the manage versions link look like.

does it contain the two files x and y?

No it doesn’t. That’s the point.

The new file “y” appears in the directory path \\(server name)\wamp\wamp64\www\intranet\wp-content\uploads\mdocs. Both x and Y are there.

But when I check “Manage Versions” it only shows “x” file

that is very strange. so the upload occurs but the database is not updating.

there must be an error on upload that is not being reported.

open the file mdocs_upload.php add this under line 112:

$upload = mdocs_process_file($_FILES['mdocs']); // line 112
var_dump($upload); //add
die(); //add

what does the output show?

here:

array(6) { [“url”]=> string(107) “https://192.168.3.99/intranet/wp-content/uploads/mdocs/EL-25 Calibrador de processso IPT-RBC 173366-1011.pdf” [“file”]=> string(101) “D:\wamp64\www\intranet/wp-content/uploads/mdocs/EL-25 Calibrador de processso IPT-RBC 173366-1011.pdf” [“filename”]=> string(53) “EL-25 Calibrador de processso IPT-RBC 173366-1011.pdf” [“name”]=> string(46) “EL-25 Calibrador Fluke 702 Validade 28.05.2019” [“desc”]=> string(0) “” [“modified”]=> float(1562595720)

I think this is the issue:

[“file”]=> string(101) “D:\wamp64\www\intranet/wp-content/uploads/mdocs/EL-25 Calibrador de processso IPT-RBC 173366-1011.pdf”

see how its forward slashes at the beginning then changes to backslashes. I think how it should look is:

D:\wamp64\www\intranet\wp-content\uploads\mdocs\EL-25 Calibrador de processso IPT-RBC 173366-1011.pdf

how to fix this, not sure….

let run another test:

remove code from before and this to the file mdocs-functions.php line 365:

$upload_dir = wp_upload_dir(); // line 365
var_dump($upload_dir); //add
die(); //add

okay. Just did it.

Should I try to upload it to prompt a message or something?

yes

here:
array(6) { [“path”]=> string(49) “D:\wamp64\www\intranet/wp-content/uploads/2019/07” [“url”]=> string(55) “https://192.168.3.99/intranet/wp-content/uploads/2019/07” [“subdir”]=> string(8) “/2019/07” [“basedir”]=> string(41) “D:\wamp64\www\intranet/wp-content/uploads” [“baseurl”]=> string(47) “https://192.168.3.99/intranet/wp-content/uploads” [“error”]=> bool(false) }

again, the slashes problem..

(i’ll be right back, in 1 hour)

• This reply was modified 5 years, 8 months ago by tecmetro70.
• This reply was modified 5 years, 8 months ago by tecmetro70.

not sure how to fix this…..