Can’t turn off Cloudflare Full Page Caching

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Ignat Georgiev

    (@ignatggeorgiev)

    Hey @track77,

    Would it be possible to provide an URL to the website experiencing this issue?

    Thank you in advance for your cooperation.

    Kind Regards,
    Ignat

    Plugin Author Elena Chavdarova

    (@elenachavdarova)

    Hello @track77,

    As we have not received an answer from you in a few days, we are marking the case as resolved now.

    If you are still experiencing difficulties on disabling Cloudflare you can always reply back with the website URL, so we can further look into the matter.

    Best Regards,
    Elena

    Thread Starter Oleksandr

    (@track77)

    Hello
    Sorry – I missed your question.
    https://3d-kstudio.com/

    Plugin Author Elena Chavdarova

    (@elenachavdarova)

    I can see your domain name is added directly to Cloudflare, currently there is no SiteGround worker present on the account, so this is why the plugin can not deauthenticate from the service.

    Basically the service is already disabled, so I went and manually updated the option in the database for you.

    Best Regards,
    Elena

Viewing 4 replies - 1 through 4 (of 4 total)
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