Can’t Sync with Facebook

Hello there @shibby15,

You can find logs under WooCommerce > Status > Logs, and you can select the logs from Facebook for WooCommerce on the dropdown menu on the right:
Image here: https://d.pr/i/KKuWof

Please let us know if you’re are able to solve the issue after looking at the logs.

If not can you please post the logs here in a reply, together with your sites System Status Report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Can you also please let us know what happens when you sync products? You mentioned you didn’t receive any message or warning, and that’s a rare thing.

Once we have more information on your site we can help you troubleshoot the issue further.

Kind regards,

I found the fix.
You have to go to facebook-for-woocommerce/includes/fbgraph.php
And change the line
const API_VERSION = ‘v9.0’;
to
const API_VERSION = ‘v10.0’;`

Hello @schero86,

I see that you have shared the fix here as well.

I have also found this open issue in GitHub and I have left a comment linking to the thread so that our developer can have a look.

Also, I am going to mark this topic as resolved, but you can still comment here. If you have any further questions, you can start a new thread.

Thank you for your help!