Can’t switch to visual or text editor

  • Resolved blaagrrrl

    (@blaagrrrl)


    8 years, 3 months ago

    If I click on Visual or Text, nothing happens at all – the click isn’t registering.
    In the developer console of Chrome I see a Javascript error:

    Uncaught TypeError: $(...).bumpdown is not a function
events-admin.js?ver=4.3.3:147

    I am not sure if the two are related.

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi @blaagrrrl,

    Thanks for reaching out to us! Can you please elt me know which version of The Events Calendar you are using? Also, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

    Thanks,
    Nico

    Hey,

    I just noticed the version number in the script URL, sorry for asking about this! I’d say the two are related, but I couldn’t reproduce the error locally.

    Can you try re-installing the plugin if the test for conflicts doesn’t yield any results?

    Best,
    Nico

    We are experiencing the same issue as well. It is a new issue that appeared after updating this and several other plugins.

    Please let us know if you come up with any solutions! Thanks.

    Hey @rbgiddings,

    Thanks for following up! We’ve discovered the cause of this issue (http vs https in site and home URLs of the site), and we are already working on a fix for this!

    I’ve added this thread to the bug report so you’ll get a heads-up when the fix is released.

    Sorry for the hassle until this is fixed, which hopefully will be happening soon!

    Best,
    Nico

    Just wanted to jump in here to let you know that we are still working on releasing a patch for this. Thanks for your patience while we do!

    Geoff

    Actually, let me correct myself. We released a fix for this in Version 4.3.5. Will you please update and let us know if the issue continues?

    Cheers!
    Geoff

    Hi again @rbgiddings,

    Hope you’re well! Just wanted to check in to see where you’re at with this issue, since I know the holidays are often a busy time for us all!

    If you could please let us know about the status of this thread as of version 4.3.5, that would be super helpful!

    Best,

    Shelby ??

    shelbelliott

    (@shelbelliott)

    Hi there,

    Looks like it’s been a few weeks or more since we’ve seen activity on this thread! I’m going to go ahead and mark this resolved, but should you still need assistance, please don’t hesitate to open a new thread!

    You may also find the following documentation helpful to search in the future:

    TEC Knowledgebase
    TEC Technical Documentation

    Cheers,

    Shelby ??

Viewing 8 replies - 1 through 8 (of 8 total)
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