Can’t spend cacheback points

  • Resolved aquarellfarbe

    (@aquarellfarbe)


    6 years, 6 months ago

    Hello!
    I have a problem with cacheback after plugin update. Users can get cacheback points but can’t spend it automatically. Please, try to check this problem as fast as you can.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter aquarellfarbe

    (@aquarellfarbe)

    I can see this problem with woocommerce ver – 3.4.5 and plugin ver – start 1.2.1

    Plugin Author Subrata Mal

    (@subratamal)

    Hi @aquarellfarbe,

    I have a problem with cacheback after plugin update. Users can get cacheback points but can’t spend it automatically. Please, try to check this problem as fast as you can.

    Cashback amount stored in user wallet account, there is no way that this cashback amount will be applied automatically. A user can spend wallet amount by purchasing goods from your store.

    Thread Starter aquarellfarbe

    (@aquarellfarbe)

    Sorry, I think that I don’t explained it in right way.

    For example,
    User have $5 on his wallet.
    He make a purchase and spend $100.
    $5 will pay from wallet, total amount will $95. Cacheback is 10%.
    After this payment user must have just $10 on his wallet. But he has $15.
    So $5 will spend from wallet but wallet cacheback amount didn’t decrease.

    But I think that this problem actually only for my theme with your plugin ver. start 1.2.1

    Plugin Author Subrata Mal

    (@subratamal)

    Hi @aquarellfarbe,

    We have tested with above-mentioned condition with WooWallet version 1.2.2 and can’t find any issue. I suggest you to update WooWallet to latest version and check.

    As the problem arises because of theme conflict so I am marking this topic as resolved please feel free to create another topic if you need more assistance.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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