• Resolved jonathanrothe

    (@jonathanrothe)


    When i try to connect the facebook page i cant sumbit the setup.
    When i come to rederect to WP i dont get the button to complete to work

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hey @jonathanrothe,

    When i try to connect the facebook page i cant sumbit the setup.
    When i come to rederect to WP i dont get the button to complete to work

    You mentioned that you don’t have a button to complete the setup when you’re redirected back to WordPress.

    Could you please let us know what you do see when you’re redirected back to your site? Are there any error messages?

    Additionally, could you please share your current System Status Report with us? You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Kind regards,

    Thread Starter jonathanrothe

    (@jonathanrothe)

    Hi
    Here is the report

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://utvendigrenhold.no
    Site address (URL): https://utvendigrenhold.no
    WC Version: 6.2.0
    REST API Version: ? 6.2.0
    WC Blocks Version: ? 6.7.3
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.1.0
    Log Directory Writable: ?
    WP Version: 5.9
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: nb_NO
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.27
    PHP Post Max Size: 150 MB
    PHP Time Limit: 36000
    PHP Max Input Vars: 12000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 8.0.27-cll-lve
    Max Upload Size: 150 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.2.0
    WC Database Prefix: j1axe_
    Total database st?rrelse: 58.99MB
    Database data st?rrelse: 45.45MB
    Database indeks st?rrelse: 13.54MB
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    ### Post Type Counts ###
    
    attachment: 430
    custom_css: 2
    elementor_library: 25
    igmap: 1
    map: 1
    map-location: 1
    nav_menu_item: 72
    oembed_cache: 25
    page: 43
    post: 37
    product: 22
    product_variation: 89
    revision: 409
    schema: 2
    shop_coupon: 24
    shop_order: 583
    wp_global_styles: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (25) ###
    
    Interactive Geo Maps: av Carlos Moreira – 1.5.3
    Elementor Addon Elements: av WPVibes – 1.11.13
    Cookie Notice & Compliance for GDPR / CCPA: av Hu-manity.co – 2.2.1
    Custom Admin Settings: av Tom McFarlin – 1.0.0
    Customizer Export/Import: av The Beaver Builder Team – 0.9.2
    Yoast Dupliser innlegg: av Enrico Battocchi & Team Yoast – 4.4
    Duplicator Pro: av Snap Creek – 4.0.6
    Google Tag Manager for WordPress: av Thomas Geiger – 1.14.2
    Elementor Pro: av Elementor.com – 3.5.2
    Elementor: av Elementor.com – 3.5.4
    Enable Media Replace: av ShortPixel – 3.6.3
    Facebook for WooCommerce: av Facebook – 2.6.9
    Social Reviews & Recommendations: av RichPlugins  – 1.7.6
    Imagify: av WP Media – 1.10
    Smash Balloon Instagram Feed: av Smash Balloon – 2.9.10
    Redirection: av John Godley – 5.2.2
    UpdraftPlus - Sikkerhetskopi/Gjenoppretting: av UpdraftPlus.com
    DavidAnderson – 1.22.1
    
    WooCommerce Admin: av WooCommerce – 3.1.0
    WooCommerce Checkout Field Editor: av WooCommerce – 1.5.35
    WooCommerce Google Analytics Integration: av WooCommerce – 1.5.7
    WooCommerce Product Bundles: av SomewhereWarm – 5.14.1
    WooCommerce: av Automattic – 6.2.0
    Yoast SEO: av Vi i Yoast – 18.0
    WP File Manager: av mndpsingh287 – 7.1.4
    WP Rocket: av WP Media – 3.4-beta3
    
    ### Inactive Plugins (5) ###
    
    Async JavaScript: av Frank Goossens (futtta) – 2.21.08.31
    easy AMP: av amp-cloud.de | Bj?rn Staven – 3.9
    Fast Velocity Minify: av Raul Peixoto – 3.2.4
    MWB HubSpot for WooCommerce: av MakeWebBetter – 1.2.8
    Shift8 CDN: av Shift8 Web – 1.58
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    Elementor Safe Mode: av Elementor.com – 1.0.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: NOK (kr)
    Currency Position: left_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Butikkbase: #124 - /butikk/
    Handlekurv: #12684 - /handlekurv-2/
    Til kassen: #12694 - /til-kassen/
    Min konto: #130 - /min-konto/
    Vilk?r og betingelser: #10576 - /vilkar-og-betingelser/
    
    ### Theme ###
    
    Name: Hello Elementor Child
    Version: 1.0.1
    Author URL: https://elementor.com/
    Child Theme: ?
    Parent Theme Name: Hello Elementor
    Parent Theme Version: 2.5.0
    Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Product Bundles ###
    
    Database Version: 5.14.1
    Template Overrides: –
    
    ### Action Scheduler ###
    
    Fullf?rt: 1?657
    Oldest: 2022-02-04 16:34:05 +0100
    Newest: 2022-02-10 18:57:08 +0100
    
    Mislykket: 12
    Oldest: 2020-04-19 08:08:47 +0200
    Newest: 2020-04-19 08:08:47 +0200
    
    P? vent: 1
    Oldest: 2022-02-10 19:50:21 +0100
    Newest: 2022-02-10 19:50:21 +0100
    
    ### Status report information ###
    
    Generated at: 2022-02-10 19:08:34 +01:00
    

    Hi @jonathanrothe,

    The system status report looks good with the latest version of the plugin. Please address this question in your next reply:

    Could you please let us know what you do see when you’re redirected back to your site? Are there any error messages?

    I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.
    You can simply drag the image and drop it to generate a link to share.

    Thanks!

    Thread Starter jonathanrothe

    (@jonathanrothe)

    Hi here is link and video of the problem.
    I dont get any error messages, i just cant complete the prosess.

    https://drive.google.com/file/d/18QHGOgy5VG6lgNM5f1UG6BSj-XAUerRa/view?usp=sharing

    https://drive.google.com/file/d/13jnAvd558plnNa0RG3s4TdyUkTiyvjwP/view?usp=sharing

    Hi @jonathanrothe,

    Please set the language to English and try the connection again. We have seen situations where the language caused problem.

    Let us know how that goes!

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