Can’t set up Site Kit on wordpress

Hello @abril13 ,

Thanks for reaching out to Site Kit Support Team.

To dig deeply into this issue can you please share the following information:
1. While setting up Site Kit did you encounter any error?
2. Did you notice any console errors in browser console?
3. To inspect your setup we need your Site Health information. You can send via form privately.

Best Regards,

Hello @abdullahramzan ,

Thank you for your response.

Here’s the information:

1. There’s no error messages while setting up. But when I click ‘continue’ it simply jumps back to my WP dashboard with no confirmation messages. And then it’s just like I’ve never done the setting up before at all

2. No errors reported here

3. Just submitted the form

Thank you in advance

Hello @abril13 ,

Thanks for sharing information.

By inspecting Site Health information nothing stands out.

But when I click ‘continue’ it simply jumps back to my WP dashboard with no confirmation messages. And then it’s just like I’ve never done the setting up before at all

What is the final URL you land on after being redirected? Is it different from your existing site URL?

In the meantime please reset Site Kit by going to Tools > Available Tools > Reset Site Kit & then try to setup Site Kit once more. Please see screenshot for better understanding.

Thanks & Regards,

Hi @abdullahramzan ,

What is the final URL you land on after being redirected? Is it different from your existing site URL?

It’s the same URL as my typical site URL.

I also followed your instruction by resetting Site Kit. And should I try setting up again after resetting? Please advise.

Thanks

Hello @abril13 ,

Thanks for getting back to us.

I also followed your instruction by resetting Site Kit. And should I try setting up again after resetting? Please advise.

Yes, please try to setup Site Kit once more & let us know if you are still facing any issues during setup.

Best Regards,

Hi @abdullahramzan

I tried setting up again but nothing changed. After clicking continue it just bounced back to my dashboard.

Please help

my sitekit was working good
then i reset my wordpress complete delete all data
and then i setup again with site kit and now it gives url not found error when i try to activate sitekit

Hell @abril13 ,

Thanks for informing us & helping us in debugging this issue. Can you please share the following information?

1. Does the same occur at another site on the same hosting platform? You could setup any site from your Control Panel to test.
2. Have you been able to setup Site Kit previously? If yes then we can ask the team to check the previous records at Site Kit service level.

Thanks & Regards,

Hello @sharoon2598 ,

We have served you on another separate topic opened by you.

Thanks

@abril13 Checking in here – are you still having trouble?

Hi @abdullahramzan @shetheliving

To answer the previous questions:
1. I only have one site
2. I still cannot set up Site Kit. Everything looks the same after the steps suggested.

Please help.

@abril13 thanks for your response.

Can you please check browser console while setting up Site Kit? It’ll help us to debug the issue if you have any errors in browser console. You can use Imgur or Recordit to share the screenshot or recording.

Best Regards,

Hi @abdullahramzan

Should I put my recording here or can I send it to you privately?

Thanks

Hello @abril13 ,

You can send it privately by using this form.

Best Regards,

Hi @abdullahramzan

Thank you for your response, I already sent it via the form.