Can’t Set Up Jetpack, An error occurred. Please try again

Hi,
I’m trying to install Jetpack.

When i click the “Set up Jetpack” button I get the “An error occurred. Please try again.” error

I have disabled all the other plugins and activated the storefront theme, still get the error.

I have checked the XML-RPC file, it is ok

wp?config.php and .htaccess files are standard.

The PHP?XML Extension installed and active

JSON API is enabled

Reinstalling and Reconnecting Jetpack same error

WordPress
Version 6.2.2
Site Language it_IT
User Language en_US
Timezone Europe/Rome
Home URL https://www.microsistemi.com
Site URL https://www.microsistemi.com/core
Permalink structure /%postname%/
Is this site using HTTPS? Yes
Is this a multisite? No
Can anyone register on this site? No
Is this site discouraging search engines? No
Default comment status Closed
Environment type production
User count 3
Communication with www.remarpro.com www.remarpro.com is reachable

Jetpack Diagnostic information:
Jetpack Site ID
Jetpack SSL Verfication Bypass No
Offset between Jetpack server's time and this server's time. 0
Current Jetpack Version Option 12.4:1690967084
Previous Jetpack Version 12.4:1690967084
Jetpack Site Public Private
Jetpack Master User No master user set.
Jetpack Offline Mode off
JETPACK_DEV_DEBUG Constant off
Current User #1 asturi.it
Tokens defined None
Blog Public Key Not set.
User Public Key Not set.
Jetpack Version 12.4
Jetpack Directory /var/www/clients/client4/web748/web/core/wp-content/plugins/jetpack/
Plan Type free
Server Variable HTTP_HOST www.microsistemi.com
Server Variable SERVER_PORT 443
Server Variable HTTPS on
Server Variable REMOTE_ADDR 188.217.212.156
Trusted IP {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
Full Sync Status {"started":"Thu, 01 Jan 1970 00:00:00 +0000","finished":"Thu, 01 Jan 1970 00:00:00 +0000","progress":[],"config":[]}
Sync Queue Size 0
Sync Queue Lag 0 seconds
Full Sync Queue Size 0
Full Sync Queue Lag 0 seconds
IDC URLs {"home":"https:\/\/www.microsistemi.com","siteurl":"https:\/\/www.microsistemi.com\/core","WP_HOME":"","WP_SITEURL":""}
IDC Error Option false
IDC Opt-in 1
Connection Tests All Pass.

when I try to connect from jetpack home I get a 500 error

Can you help please?

Thanks,
Francesco.

• This topic was modified 1 year, 3 months ago by Francesco.
• This topic was modified 1 year, 3 months ago by Francesco.

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