• Resolved lucavascon

    (@lucavascon)


    can’t activate JEtpack, no matter how many times I do uninstall and reinstall.
    ??

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @lucavascon,

    While your site is publicly accessible, we cannot access your site’s XML-RPC file:

    https://www.thefisheyelist.com/xmlrpc.php

    This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:

    XML-RPC?server accepts POST requests only.

    You can see a working example here:

    https://jetpack.com/xmlrpc.php

    Since your site returns a 404?error?for this page, I would recommend that you check the following:

    1) Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? If you don’t, then please try re-installing WordPress. You can do this by going to the Dashboard -> Upgrades page, then click the “Reinstall WordPress” button.

    2) Do you use any security plugins that may block access to this file? If so, could you try to disable them? You might also want to check your site’s .htaccess file for any rules that might be blocking access to the?xmlrpc.php file.

    3) Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

    Once we are able to access your site’s?xmlrpc.php file, you should be able to connect Jetpack to?https://wordpress.com.

    Let me know how it goes!

    Thread Starter lucavascon

    (@lucavascon)

    THANKYOU!!!

    the root installation folder is thefisheyelist.com/wp

    in Settings / General I set these parameters:
    WordPress Address (URL)
    https://www.thefisheyelist.com/wp
    Site Address (URL)
    https://www.thefisheyelist.com
    If I type https://www.thefisheyelist.com/wp/xmlrpc.php I get the message XML-RPC server accepts POST requests only.
    What’s wrong?

    L.

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi there,

    Thanks for sharing the details!

    So we had https://www.thefisheyelist.com for WordPress Address (URL) in our system and that’s why the Jetpack was getting issue. I have now fixed the URLs in our system. Could you please try to reconnect Jetpack once again?

    Thread Starter lucavascon

    (@lucavascon)

    ?? Jetpack working thanx!!!
    Luca.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Can’t set up jetpack, “An error occurred. Please try again.”’ is closed to new replies.