Can’t set the size

  • Resolved Rui Freitas

    (@rui-freitas)


    7 years, 6 months ago

    Hi I can’t set the size dimensions to my theme (Color News (child))

    These are the settings on the code:
    [youtube title=”A Minha Vida de Courguete” video=”https://www.youtube.com/watch?v=S0pVfct0Ea4″ autohide=”2″ mute=”1″ cc_load=”1″ cc_lang=”pt” color=”red” controls=”1″ allowfullscreen=”1″ iv_load_policy=”3″ theme=”dark” quality=”hd720″ maxw=”560″ button_layout=”default” button_theme=”default” button_subscriber_count=”default”]

    And the freme is very tiny. Doesn’t matter the “maxw” I set, the size is allways the same.

    Can you help please?

    Thank you,
    Rui Freitas

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author stefanoai

    (@stefanoai)

    Hi, probably you have problem with JS on your theme o other plugins.

    Thread Starter Rui Freitas

    (@rui-freitas)

    Hi. Thank you.

    I tested some other youtube plugins and there is no problem with it, I just prefer this one, the only one which doesn’t work as I wish ??
    Is there any hint you could give me?

    Plugin Author stefanoai

    (@stefanoai)

    can you send me your link?

    Thread Starter Rui Freitas

    (@rui-freitas)

    sure:

    artesecontextos.com/cookies (the page where I am testing it)

    Plugin Author stefanoai

    (@stefanoai)

    If you disable caching of WP-Super-Cache or cloudflare, the problem persist?

    Thread Starter Rui Freitas

    (@rui-freitas)

    I have not tried this, but either way I can not discard WP-Super-Cache and Cloudflare.

    Plugin Author stefanoai

    (@stefanoai)

    Sure, but just for understand if some cache have some problem,
    o if is some else

    Thread Starter Rui Freitas

    (@rui-freitas)

    Thank you.

    I realized that, as you imagined it could be a cache problem.
    I am now trying to understand it.

    If I need and if you don’t mind I will return here, later.

    Plugin Author stefanoai

    (@stefanoai)

    sure, no problem

    Thread Starter Rui Freitas

    (@rui-freitas)

    Hi stefanoai.

    I solved the cache issues, and then deactivated wp-super cache, autoptimize and paused cloudflare.
    The problem persists.
    Have you any other ideia which I could try?

    Thnk you.

    Plugin Author stefanoai

    (@stefanoai)

    can you try the default theme of WP?

    Plugin Author stefanoai

    (@stefanoai)

    Found i think, write me on skype “stefanoai”
    on console now i can see 1 error on JS is on your tracking code
    <!– Hotjar Tracking Code for xxxx –>

    Thread Starter Rui Freitas

    (@rui-freitas)

    Hi stefanoai.

    If I understood, you are proposing that we speak via skype, which I thank you for, but I am not a ntural English speaker but due to years of practice, I am comfortable reading and writing in English, but I do not really feel comfortable to talk ?? sorry.

    I really appreciate and thank you the time you are spending with me.
    So should I talk to Hotjar support?

    Plugin Author stefanoai

    (@stefanoai)

    we can write with IM, it’s more easy… anyway
    you can try to disable just for proof, and after that
    the question is: you can modify JS in this plugin?
    You put the JS inside plugin manually?
    Probably you have some wrong in that JS.
    you can write your JS here and i can try to solve it.

    Thread Starter Rui Freitas

    (@rui-freitas)

    stefanoai you are from now on my new idol ??

    I updated the Hotjar Tracking Code, and now is perfect.
    I couldn’t understad what was wrong but it worked.

    Thank you so much for your supprt.

    Best regards,

    Rui
    (@trifase_)

Viewing 15 replies - 1 through 15 (of 16 total)
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