• Resolved David Molnar

    (@dave82-1)


    Hi,

    I made an update to latest version (1.0.1) and now my counter reset to 0, and I can’t set it up again.
    It’s a multisite.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author SandyRig

    (@sandyrig)

    Hello,

    Sorry for inconvenience. We are aware of the issue. Please deactivate and reactivate the plugin. If this doesn’t solve it, please delete and reinstall the plugin.

    Thread Starter David Molnar

    (@dave82-1)

    Thank you for your quick answer.
    I tried both, but nothing changed. ??

    Plugin Author SandyRig

    (@sandyrig)

    Do you remember what your last version number was

    Plugin Author SandyRig

    (@sandyrig)

    Also, can you check in your database if a new table “wp_srs_simple_hits_counter” was created or not, and is your counter not updating at all or it just reset to 0 but counting fine.

    Thread Starter David Molnar

    (@dave82-1)

    Yes, it was 0.1.5
    Yes, database table exists but it’s store only main domain stat, and there work the counter reset too.

    So the problem is, that it’s not work with multisites.

    Plugin Author SandyRig

    (@sandyrig)

    It works with multisites. Have you enabled the plugin on other child sites.

    Please share screenshots on the setting page and the list of your tables.

    Also, on plugin dashboard page do you see the graph. If not please press f12, click on console and share the screenshot.

    If possible send me admin creds on [email protected] so I can have look to see if everything is setup correctly.

    Thread Starter David Molnar

    (@dave82-1)

    Mail sent!

    Plugin Author SandyRig

    (@sandyrig)

    Ok, this is what you need to do. Deactivate the plugin from network dashboard and then activate on individual site dashboards.

    Thread Starter David Molnar

    (@dave82-1)

    Yes, that was the solution! ??
    Thank you!

    Plugin Author SandyRig

    (@sandyrig)

    No worries!

Viewing 10 replies - 1 through 10 (of 10 total)
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