Can’t set a form to single opt-in

  • I’ve created a form. I’ve set a ‘tag’ for this form.

    In the box where I select the tag, I’m told that “Warning: due to limitations in Mailchimp’s API, tags are not currently supported for double opt-in signups.”

    In the ‘opt-in settings’ for the form, I change “double” to “single” and press “Update form”.

    However, when then checking the ‘opt-in settings’ again, “double” is checked once more.

    How to make this work as expected?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi @mastababa,

    What version of the plugin are you using? Both of your tickets seem like issues we had with a previous version (6.5.1). These were fixed in 6.5.2.

    If you’re on 6.5.2, perhaps there is a JavaScript conflict occurring. That is what we fixed in 6.5.2 and your issues look similar.

    Let me know if you’re on 6.5.2.

    Thank you,
    Kevin.

    Thread Starter Babak Fakhamzadeh

    (@mastababa)

    I’m on 6.5.2. But, it’s in a multisite setup, if that makes a difference.

    However, quite baffling, this particular problem no longer exists: I just again went in and checked the form in question, and its opt in setting is now set to “single”, even though I didn’t touch it since writing this support request.

    The other issue (with the thank you message showing in English on a Portuguese site) still exists, though. Could that not simply be because the translation file is missing?

Viewing 2 replies - 1 through 2 (of 2 total)
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