can't send emails

Hi,

We have received your query and it is now being processed. We will get back to you on this forum as soon as we can.

Regards,
BestWebSoft Support Team

Hi,

Please follow the instructions below:
1) Please check the plugin settings => ‘What to use?’ => change the lines from wp-mail to mail and vice versa.
2) email messages can be marked as spam on the server.
Please choose another email instead of the admin’s one (‘Use this email:’ block) – for example, gmail or similar. Please try to specify your email – for example, gmail or similar in The email address settings in the ‘From’ field instead of User email.If the message is sent, it means that email filtering is set on your server.
3) you should install an extra plugin called WP-mail-SMTP and configure it. Afterwards you should send a test email from this plugin and you will see if the plugin logs have errors. Please view the logs after sending a test letter WP-mail-SMTP and fix the occurring errors. Please pay attention, that it is necessary to set WP-mail-SMTP the same way your contact form is set before sending a message.

Regards,
BestWebSoft Support Team

thanks, using step 2 helped me too.

Hi,

You are welcome! We are glad that your problem has been resolved. Please feel free to contact us with any questions in future.

Regards,
BestWebSoft Support Team

Hello,

I followed all three steps. The test email does not go through.

Aslo I don’t know how to configure WP-mail-SMT

I sent a test email to a gmail and it went through.

How do I fix the email filtering on my server to make it work?

Hi drahbari,

You need to set WP-mail-SMTP up, and namely, fill in SMTP Host, SMTP Port , Encryption, Authentication , Username, Password fields in accordance with your account data. In case you do not have these, we kindly ask you to contact your hosting’s support service.

Regards,
BestWebSoft Support Team