Can’t send email

  • Resolved treborcram

    (@treborcram)


    4 years, 11 months ago

    Here is the error log:

    Versions:
    WordPress: 5.3.1
    WordPress MS: No
    PHP: 7.3.15
    WP Mail SMTP: 1.8.1

    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP Error: Could not authenticate.
    Host: smtp.aptfd.org
    Port: 587
    SMTPSecure: string(0) “”
    SMTPAutoTLS: bool(false)
    SMTPAuth: bool(true)

    Server:
    OpenSSL: OpenSSL 1.0.2m 2 Nov 2017
    SMTP Debug:
    2020-04-20 18:57:17 Connection: opening to smtp.aptfd.org:587, timeout=300, options=array ()

    2020-04-20 18:57:17 Connection: opened

    2020-04-20 18:57:27 SERVER -> CLIENT:

    2020-04-20 18:57:27 SMTP NOTICE: EOF caught while checking if connected

    2020-04-20 18:57:27 Connection: closed

    SMTP Error: Could not authenticate.

    SMTP Error: Could not authenticate.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @treborcram,

    You’re trying to Authenticate without encryption using port 587. This usually won’t work. Please try setting Encryption to TLS while using port 587.

    I hope that helps!

    Hi @treborcram – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 2 replies - 1 through 2 (of 2 total)
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