• Resolved judekriwald

    (@judekriwald)


    Hi,

    I am trying to make the floating widget appear in the bottom left of the screen, how do I do this? Where would I insert the shortcode? If I insert the shortcode somewhere within Elementor, it just shows the reviews, with no CSS styling, wherever I put the shortcode. I have tried the elementor plug in and also just using short code – they both produce the same result.

    I assume I need to use some CSS to achieve what I want? Any help is appreciated!

    I have pasted the info from the troubleshooting page below

    URL: https://gettechrelief.com
    MySQL Version: 5.7.27
    WP Table Prefix: wp_
    WP Version: 6.1
    Server Name: gettechrelief.com
    Cookie Domain: gettechrelief.com
    CURL Library Present: Yes
    CSS path: /home/www/gettechrelief.com/wp-content/uploads/trustindex-google-widget.css
    
    PHP Info: 
    	Version: 7.4.32
    	Memory Usage: 89.71MB
    	Memory Limit: 256M
    	Max Upload Size: 2M
    	Max Post Size: 8M
    	Allow URL fopen: On
    	Allow URL Include: Off
    	Display Errors: On
    	Max Script Execution Time: 30 seconds
    	WP_HTTP_BLOCK_EXTERNAL: not defined
    	WP_ACCESSIBLE_HOSTS: not defined
    
    Plugin: Widgets for Google Reviews
    Plugin Version: 9.5.1
    Options: 
    	active: 1
    	version: 9.5.1
    	page-details: Array
    		(
    		    [id] => ChIJYw2PhsgPCCIRz0yKuGDW6qI
    		    [name] => Tech Relief
    		    [avatar_url] => https://lh3.googleusercontent.com/-yhNzKHXpKhQ/AAAAAAAAAAI/AAAAAAAAAAA/-rKLzKmJSjo/s160-c-k-mo/photo.jpg
    		    [address] => https://gettechrelief.com/
    		    [rating_number] => 5
    		    [rating_score] => 5
    		)
    		
    	subscription-id: 
    	proxy-check: 
    	style-id: 21
    	review-content: <div class="ti-widget" data-layout-id="21" data-set-id="" data-pid="b5167179c03e50ec942cb" data-pager-autoplay-timeout="6" > <div class="ti-widget-container ti-col-1"> <div class="ti-reviews-container"> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="disable-widget"></div> <div class="ti-inner"> <div class="col-left"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="%reviewer_photo%" alt="%reviewer_name%" /> </div> </div> </div> <div class="col-right"> <div class="ti-profile-details"> <div class="ti-name"> %reviewer_name% </div> </div> <div class="ti-review-text"><!-- R-CONTENT -->%text%<!-- R-CONTENT --></div> <div class="ti-footer-stars-mini"> <div class="ti-platform"> <span class="ti-platform-icon"></span> <span class="ti-plaform-title">%platform%</span> </div> <span class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span> </div> </div> </div> </div> <!-- R-LIST --> </div> </div> </div> <a href="#" class="ti-enable-widget">Reviews</a> </div>
    	filter: Array
    		(
    		    [stars] => Array
    		        (
    		            [0] => 5
    		        )
    		
    		    [only-ratings] => 1
    		)
    		
    	scss-set: light-background
    	lang: en
    	no-rating-text: 
    	dateformat: d/m/Y
    	rate-us: 
    	rate-us-feedback: 5
    	verified-icon: 
    	enable-animation: 
    	show-arrows: 1
    	content-saved-to: 9.5.1
    	show-reviewers-photo: 
    	download-timestamp: 2022-11-13 12:23:24
    	widget-setted-up: 1
    	disable-font: 
    	show-logos: 
    	show-stars: 
    	load-css-inline: 0
    	align: 
    	amp-hidden-notification: 
    	review-download-token: c38af36624
    	review-download-inprogress: 
    	review-download-request-id: 3500f780444g9730
    	review-manual-download: 
    	review-download-notification: 
    
    Reviews: Array
    	(
    	    [0] => stdClass Object
    	        (
    	            [id] => 2
    	            [user] => Vanessa Darby
    	            [user_photo] => https://lh3.googleusercontent.com/a-/ACNPEu-91ogMVMoBJ_oYo2X0p3peQ3yFG4mDXxEQvd5e76c=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => oh my gosh, Jude what an absolute Legend. I requested tech help as both my kids were away and I was struggling with connecting and using my printer with my Chrome book. I had been trying for hours and searched for tech help and these guys came up. I am so glad I signed up and especially as the first assistance is free, I rang and spoke with Jude, he was determined to get me the help I needed and wasn't going to leave me with the issue. He was brilliant and solved my problem all with a smile, honestly just believe they can help with all tech questions and work arounds. My kids are free now, I don't need them. Top, top and TOP!!!
    	call them, a brilliant team. thanks again.Vanessa.
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-10-14
    	        )
    	
    	    [1] => stdClass Object
    	        (
    	            [id] => 4
    	            [user] => Paul Wheeler
    	            [user_photo] => https://lh3.googleusercontent.com/a/ALm5wu0kBm0hNu06u2QWAg8c0Y3zRq4DWrx76NNyonvO=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Nicola and Jude the Tech Relief staff I spoke to helped me resolve the issue that was causing me a problem.  They were both patient and talked me through step by step.  Highly recommend.
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-09-28
    	        )
    	
    	    [2] => stdClass Object
    	        (
    	            [id] => 5
    	            [user] => Ian Hesslewood
    	            [user_photo] => https://lh3.googleusercontent.com/a/ALm5wu026h5QJcl6h2mrxQTFYi1M2wXOxrJEGQ33jSRE=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Gave tremendous help in getting rid of virus from phone.  Jude was very patient and talked me all the way through the procedure.  Can't thank him enough
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-08-22
    	        )
    	
    	    [3] => stdClass Object
    	        (
    	            [id] => 3
    	            [user] => Mike Chapplow
    	            [user_photo] => https://lh3.googleusercontent.com/a/ALm5wu1RKo4a5yIhUPY7J4E6GgR7JQOrL5Gh1Wo7aEaa=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Jude and Nicola are so nice and helpful, it was a real relief and pleasure to get their support on sorting out some things with my Gmail accounts and set up - Thank you both so much!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-08-10
    	        )
    	
    	    [4] => stdClass Object
    	        (
    	            [id] => 1
    	            [user] => Sebastian Gilbert
    	            [user_photo] => https://lh3.googleusercontent.com/a-/ACNPEu_q4SlYFFmioWreixGO018eyk8aWdScSyOIpMFjXA=s120-c-c-rp-w64-h64-mo-ba5-br100
    	            [text] => Tech Relief really helped my grandparents solve a few basic technical problems that were stopping us from communicating. It was super easy to get started, and both of my grandparents commented how friendly and trustworthy the support agents were!
    	
    	Really recommend using Tech Relief to support those around you who are less comfortable with technology!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2022-08-04
    	        )
    	
    	)
    	
    
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Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter judekriwald

    (@judekriwald)

    Apologies, it’s now showing up. Maybe a caching issue – plus viewing in incognito. Thanks for the great widget!

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Great!
    Let us know if you have any questions!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Can’t seem to make floating reviews’ is closed to new replies.