Can’t see the Verified Badge

  • Resolved Ray

    (@bluechip)


    2 years, 3 months ago

    Hi, great plugin by the way, but I am not seeing the badge anymore. I have seen beside my username and now it’s disappeared with just an empty white space. I just created the site a few days ago, and am using the BuddyBoss theme and Plugins… all the plugins and themes are up to date.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Ray

    (@bluechip)

    Can I get an update on what’s going on here? I’m using CDN for the images, and I wonder if that has anything to do with it… as I at times see the verified blue symbol from Firefix when not logged in, but don’t see it in Chrome after a while.

    Thread Starter Ray

    (@bluechip)

    Well, I figured out the issue and fixed it. The developer is replying to every other support thread after mine, except mine… don’t know why. Great plugin, but not a fan of the support.

    Plugin Author Themosaurus

    (@themosaurus)

    Hi Ray,

    Thank you for reaching out to us.

    We’re sorry for the delay. I’m sure you can understand that it’s hard for the authors of a plugin to spend free time to answer users of their free plugin. The topics we answered were created before your topic. In consequence, there were firsts in line.

    Can you please tell us more about the resolution of this issue? Was a third party plugin involved or is it something we have to investigate in our plugin?

    Thank you for your understanding.

    Best,

Viewing 3 replies - 1 through 3 (of 3 total)
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