Can’t see replace upload link when upload another file

  • Resolved silver124

    (@silver124)


    7 years, 8 months ago

    Hi. Thank for the greatest plugin you have created.:)

    I’m having trouble with the files that uploaded by users. When they replaced their files with another version. The upload file link didn’t display in their profile form. It’s said: ” The upload file has been remove “.

    When I click in edit profile ( I’m admin ) I still see the upload link.

    Could you help me with this? Because we use your plugin to manage audiences. They feel afraid when they didn’t see their file upload.

    Thank you a million times.
    Silver

Viewing 1 replies (of 1 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @silver124,

    Do you have any caching plugins installed or server side caching active on your server?
    If yes, please exclude Ultimate member pages from the cache and see if this fixes your issue.
    You can also try to do a quick conflict test and to rule out any conflicts with other plugins or your theme. Please see our doc on how to do a conflict test.
    How to do a plugin/theme conflict test?

    Regards.

Viewing 1 replies (of 1 total)
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