Can't See My Page/Post Editor

  • Hello,
    I cleared all my browsing data, disabled all my plugins, and have tried logging in from other people’s computers, but I can’t seem to get my visual or text editor menu bar to show up. Not sure what to do, any info would help.
    My host account recently had some malware, and we had to pay to get it cleaned- bluehost- , and Im wondering if thats when some critical code got messed up- is this possible?
    Im also wondering if my only recourse is to re-load wordpress, or if this could be a problem with my theme, which is the Thesis Theme Framework from DIY Themes. Thoughts? Thanks so much for your help.

Viewing 6 replies - 1 through 6 (of 6 total)

  • > and Im wondering if thats when some critical code got messed up- is this possible?

    That is potentially possible. I think your idea of starting with a fresh installation of WordPress could be a good idea.

    However in the meantime, the usual way to test for problems like this is to try deactivating all you plugins (I can see you tried this) but also try changing to the default WordPress theme.

    Can you confirm you have tried this?

    Thread Starter mariariot

    (@mariariot)

    Ok- switching to Twenty Fifteen doesn’t solve it. ??

    Thread Starter mariariot

    (@mariariot)

    If I do a totally fresh installation of WordPress, I do this through my bluehost account, yes?

    Yes I believe so – you can speak to tech support if you have any problems doing that.

    You could just replace the core files for wordpress. I’ve found that doing that will fix a lot of issues.
    You can find the version by going to your wp-includes folder and finding version.php. It will say the version in there of wordpress and then you can go to www.remarpro.com and you can download your version there. Upload that to your account and replace all the wordpress files EXCEPT wp-config.php and the wp-content folder. Also don’t replace your database. Once you replace those files, check again and hopefully it would have solved the issue.

    Thread Starter mariariot

    (@mariariot)

    THANKS EVERYONE. Fyi- it was definitely a line of code that got accidentally erased during a malware cleanup. Bluehost replaced the WP files and Im all good to go. I can’t really say enough good things about Bluehost. Im not ftp savvy, so they are really good for that.
    SOLVED!

Viewing 6 replies - 1 through 6 (of 6 total)
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