Can’t see member profile and points

Here is the information about the install:
### Begin Install Info ###

## Please include this information when posting support requests ##

— Site Info —

Site URL: https://clubcostavida.com
Home URL: https://clubcostavida.com
Multisite: No

— Hosting Provider —

Host: DBH: localhost, SRV: clubcostavida.com

— User Browser —

Platform: Windows
Browser Name: Chrome
Browser Version: 78.0.3904.108
User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi
n64; x64) AppleWebKit/537.36 (KH
TML, like Gecko) Chrome/78.0.390
4.108 Safari/537.36

—- Current User Details —

Role: administrator

— WordPress Configurations —

Version: 5.1.3
Language: en_US
Permalink Structure: /%postname%/
Active Theme: Dyad 2 2.0.6-wpcom
Page On Front: Welcome to Club Costa Vida (#6)
Page For Posts: News (#7)
ABSPATH: /home2/wineang2/public_html/clubcostavida2/
All Posts/Pages: 15
WP Remote Post: wp_remote_post() works
WP_DEBUG: Disabled
WP Table Prefix: Length: 8, Status: Acceptable
Memory Limit: 40MB

— UM Configurations —

Version: 2.1.2
Upgraded From: 2.1.0-beta1
Current URL Method: SERVER_NAME
Cache User Profile: Yes
Generate Slugs on Directories: Yes
Force UTF-8 Encoding: No
JS/CSS Compression: No
Port Forwarding in URL: No
Exclude CSS/JS on Home: No

— UM Pages Configuration —

User: https://clubcostavida.com/user/
Account: https://clubcostavida.com/account/
Members: https://clubcostavida.com/members/
Register: https://clubcostavida.com/register/
Login: https://clubcostavida.com/login/
Logout: https://clubcostavida.com/logout/
Password Reset: https://clubcostavida.com/password-reset/

— UM Users Configuration —

Default New User Role: 0
Profile Permalink Base: user_login
User Display Name: full_name
Force Name to Uppercase: Yes
Redirect author to profile: Yes
Enable Members Directory: No
Use Gravatars: No
Require a strong password: On

— UM Access Configuration —

Panic Key: rejC5cUxCB
Global Site Access: Site accessible to Logged In Users
Custom Redirect URL: /please-log-in
Exclude the following URLs:
Backend Login Screen for Guests: Yes
Backend Register Screen for Guests: Yes
Access Control widget for Admins only: Yes
Enable the Reset Password Limit: Yes
Reset Password Limit: 3Disable Reset Password Limit for Admins: No
Blacklist Words: 5

— UM Email Configurations —

Mail appears from: Club Costa Vida
Mail appears from address: [email protected]
Use HTML for E-mails: Yes
Account Welcome Email: Yes
Account Activation Email: Yes
Pending Review Email: Yes
Account Approved Email: Yes
Account Rejected Email: Yes
Account Deactivated Email: Yes
Account Deleted Email: Yes
Password Reset Email: Yes
Password Changed Email: Yes

— UM Total Users —

All Users(497)
administrator(6)
subscriber(230)
um_member(488)
um_admin(3)
none(0)

— UM Roles —

Administrator (administrator)
Editor (editor)
Author (author)
Contributor (contributor)
Subscriber (subscriber)
Web Designer (css_js_designer)
Member (um_member)
Admin (um_admin)

— UM Custom Templates —

N/A

— UM Email HTML Templates —

N/A

— Web Server Configurations —

PHP Version: 7.3.12
MySQL Version: 5.7.23
Web Server Info: Apache

— PHP Configurations —

PHP Memory Limit: 256M
PHP Upload Max Size: 256M
PHP Post Max Size: 260M
PHP Upload Max Filesize: 256M
PHP Time Limit: 30
PHP Max Input Vars: 1000
PHP Arg Separator: &
PHP Allow URL File Open: Yes

— Web Server Extensions/Modules —

DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.
GD Library: PHP GD library is installed on your web server.
Mail: PHP mail function exist on your web server.
Exif: PHP Exif library is installed on your web server.

— Session Configurations —

Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /var/cpanel/php/sessions/ea-php73
Use Cookies: On
Use Only Cookies: On

— WordPress Active Plugins —

Akismet Anti-Spam: 4.1.3
All In One WP Security: 4.4.2
ManageWP – Worker: 4.9.2
Scroll to Top Button: 1.1
Ultimate Member: 2.1.2
UpdraftPlus – Backup/Restore: 1.16.20

### End Install Info ###

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