Can’t see iList menu in post

Thanks for the details. Can you please give us the link to the active theme and a screenshot of the plugin listing page? We will investigate asap.

Do you mean the link to the website? That is https://www.htfffcu.org. Or where I got the theme from?

Here is a screenshot of the active plugins: https://prntscr.com/f3phvm

Thanks!

Thanks. I meant theme developer website.

Ah okay. Here’s the link: https://www.templatemonster.com/wordpress-themes/53444.html

Thanks. Will get back to you after reviewing thoroughly.

We have identified the issue. We will release a new version tomorrow after further testing. Thanks for working with us on this.

A new version has been released. Please upgrade to that and let us know if there is still any issues.

Thanks

Hi there! Yes, I see the box now. But there is nothing in the dropdown menu to select. Here’s a screenshot: https://prntscr.com/f4fakc

Have you created any List yet? Can you post a screenshot of Manage List Items page.

Thanks

I don’t seem to have that option? Screenshot of what I see: https://prntscr.com/f4fl1z

That is very odd. You are missing the main iList creation area somehow. Can you please provide a full list of plugins installed on your site?

I posted this earlier in our conversation: https://prntscr.com/f3phvm Do you need to see deactivated ones too?

No, that will do. We need to test by installing the same plugin as yours to try and replicate the problem. You are missing 2 most important menus there: Create New iList and Manage iLists. Both of these depend on CMB2 library. Likely one of your other plugins is conflicting with that. We will let you know what we find out.

Thanks

Hi,

We installed all the plugins that are available in the WP repo. Could not install some premium plugins. Unfortunately, we could not duplicate the issue. Best we can tell that it is something with the theme or one of the premium plugins. iList is likely conflicting with one of the other plugin’s or theme’s declared post_type. This is quite odd to have a duplicate post type name as ilist. Unfortunately, it is impossible for us to try troubleshooting the issue any further without the exact same installation as yours.

Sorry!