Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter ananddevops

    (@ananddevops)

    I have tested the page even with all plugins deactivated, including the Oceans Extra. But the result is same.

    Hello,

    That is because this is an Elementor Template with Elementor Full-Width Page settings and Elementor Header and Footer Settings so any theme options will not be applied to this.

    Edit the page and try to use the default template and check.

    Thread Starter ananddevops

    (@ananddevops)

    @abhikr781 I changed both the custom header as well as the page to default template. The problem persists. Check the site

    Hello,

    Please edit the page(not with the elementor), and go to the header tab in the oceanwp settings sections and check your settings.

    Also share a snapshot of your page attribute settings and page-level header settings.

    Thread Starter ananddevops

    (@ananddevops)

    @abhikr781 Like I have mentioned in my previous post

    1. The customer header template is default – See Image
    2. The page template is default – See Image
    3. The custom header has been set in the OceanWP setting – See Image

    Now if you can help me understand what other setting is required/incorrect, which if done, will start showing the header, on all pages.

    Thanks,
    Anand

    Thread Starter ananddevops

    (@ananddevops)

    @abhikr781 Any headway in this regard?

    Thread Starter ananddevops

    (@ananddevops)

    @abhikr781 besides I have tried the same things with another site with NOT default but Elementor Full Width, there is no problem. Hence this is not the issue.

    Let me know if you have any other insights, other than this?

    Hello,

    Please try to check the page level settings to see if the header is disabled from there or not.
    Edit the page, scroll down at the header tab in oceanwp settings section and check the settings.
    It seems the header in your site is disabled from somewhere. Please recheck your site settings,

    Thread Starter ananddevops

    (@ananddevops)

    @abhikr781 I have checked the same at all places

    1. page level – Header Style is Default and Display Header is Default. Even if I change teh Display settings to enable it still does not show
    2. I have already shared screenshot of the global Appearance for custom header
    3. I even checked the theme panel – header panel is enabled
    4. lastly i checked the custom header, post settings, under My Library, there to header display is default
    5. No extra CSS

    So where else can it be disabled from?

    Hello,

    There are no other settings for it. Try to create a new page and check header appears or not.
    If the header is not displaying on your site, it could be a possible conflict with another plugins or maybe custom code. If you are using a child theme, try to activate the parent theme.

Viewing 10 replies - 1 through 10 (of 10 total)
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