Cant see Completed orders since last week
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After a recent update, the Woo-commerce orders section isn’t displaying completed orders in the “All” orders tab. Only order status with “pending payment”, “cancelled”, “shipped” is being displayed. How do I make the “completed” orders visible?
The data exists in the database- have checked.
Tried deactivating current theme and activating Storefront.
Tried troubleshooting for all plugin conflicts.ALL order data counts reads fine but there is no way to see the “completed/delivered” data/orders.
Please help!!
The page I need help with: [log in to see the link]
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Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
### WordPress Environment ### WordPress address (URL): https://www.metravi.com Site address (URL): https://www.metravi.com WC Version: 5.9.0 REST API Version: ? 5.9.0 WC Blocks Version: ? 6.1.0 Action Scheduler Version: ? 3.3.0 WC Admin Version: ? 2.8.0 Log Directory Writable: ? WP Version: 5.8.2 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: ? WP Cron: ? Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.25 PHP Post Max Size: 256 MB PHP Time Limit: 300 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1l-fips SUHOSIN Installed: – MySQL Version: 5.7.32-35-log Max Upload Size: 256 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? 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Hide errors from visitors: ? ### Active Plugins (49) ### Ultimate Addons for WPBakery Page Builder: by Brainstorm Force – 3.19.9 Advanced Custom Fields PRO: by Elliot Condon – 5.8.7 CCAvenue Payment Gateway for WooCommerce: by CCAvenue – 4.0 Contact Form 7: by Takayuki Miyoshi – 5.5.2 Customer Reviews for WooCommerce: by CusRev – 4.29 Dynamic Featured Image: by Ankit Pokhrel – 3.7.0 Elementor: by Elementor.com – 3.4.7 Fast Velocity Minify: by Raul Peixoto – 3.2.2 File Manager Advanced: by modalweb – 4.1 Flexible Checkout Fields: by WP Desk – 3.1.1 Glossary: by Codeat – 2.1.2 Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5 heatmap for WordPress: by HeatMap Inc – 0.5.2 Imagify: by WP Media – 1.10 Insert Headers and Footers: by WPBeginner – 1.6.0 iThemes Security Pro: by iThemes – 7.0.3 WPBakery Page Builder: by Michael M - WPBakery.com – 6.7.0 Kadence WooCommerce Email Designer: by Kadence WP – 1.4.8 Nextend Social Login: by Nextendweb – 3.1.2 Plugin Notes Plus: by Jamie Bergen – 1.2.5 Popup Builder: by Sygnoos – 4.0.4 Porto Theme - Functionality: by P-Themes – 2.2.1 Product Labels For WooCommerce: by Lion Plugins – 1.0.0 Really Simple CAPTCHA: by Takayuki Miyoshi – 2.1 Recommendations Engine: by Bikash Ghorai – 1.0.0 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5 Slider Revolution: by ThemePunch – 6.5.8 Visual Composer: by visualcomposer.com – 40.0 Wiser Notify: by Wiser Notify – 1.5 Advanced Shipment Tracking for WooCommerce: by zorem – 3.3 WooCommerce GST: by Stark Digital – 1.3 Instamojo for WooCommerce: by instamojo – 1.0.7 Advanced Order Export For WooCommerce: by AlgolPlus – 3.2.0 WooCommerce HTML5 Video: by Webilop – 1.7.10 WooCommerce Local Pickup Plus: by SkyVerge – 2.7.4 WooCommerce: by Automattic – 5.9.0 Yoast SEO Premium: by Team Yoast – 17.5 Yoast SEO: by Team Yoast – 17.5 Widgets for Google Reviews: by Trustindex.io – 7.4 WP Sitemap Page: by Tony Archambeau – 1.9.1 WP Super Cache: by Automattic – 1.7.4 ReCaptcha v2 for Contact Form 7: by IQComputing – 1.3.5 Yoast SEO: WooCommerce: by Team Yoast – 14.4 MailPoet 2: by MailPoet – 2.17 YITH WooCommerce Ajax Product Filter: by YITH – 4.4.0 YITH WooCommerce Ajax Search: by YITH – 1.12.0 YITH WooCommerce Compare: by YITH – 2.8.0 YITH WooCommerce Request A Quote Premium: by YITH – 3.5.0 YITH WooCommerce Wishlist: by YITH – 3.3.0 ### Inactive Plugins (10) ### Customizer Search: by Brainstorm Force – 1.1.6 Social Slider Feed: by creativemotion – 2.0.2 WooCommerce PDF Catalog: by weLaunch – 1.11.5 WooCommerce Price Based on Country (Basic): by Oscar Gare – 2.0.28 WOOF - WooCommerce Products Filter: by realmag777 – 1.2.5.6 WooQuote - Product Enquiry: by CodeIncept – 1.0.2 WPForms Lite: by WPForms – 1.7.0 WP Real-Time Social-Proof: by Shivanand Sharma – 2.2.6 YITH Request a Quote for WooCommerce: by YITH – 2.2.0 YITH WooCommerce Social Login: by YITH – 1.4.8 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (1) ### Health Check Troubleshooting Mode: by – 1.7.2 ### Settings ### API Enabled: – Force SSL: – Currency: INR (?) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #207 - /shop/ Basket: #208 - /cart/ Checkout: #209 - /checkout/ My account: #210 - /my-account/ Terms and conditions: #5116 - /return-policy/ ### Theme ### Name: Porto Version: 6.2.2 Author URL: https://www.portotheme.com/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: porto/woocommerce/archive-product.php porto/woocommerce/cart/cart-empty.php porto/woocommerce/cart/cart-shipping.php porto/woocommerce/cart/cart-totals.php porto/woocommerce/cart/cart.php porto/woocommerce/cart/cross-sells.php porto/woocommerce/cart/mini-cart.php porto/woocommerce/cart/proceed-to-checkout-button.php porto/woocommerce/cart/shipping-calculator.php porto/woocommerce/checkout/form-billing.php porto/woocommerce/checkout/form-checkout.php porto/woocommerce/checkout/form-coupon.php porto/woocommerce/checkout/form-login.php porto/woocommerce/checkout/form-pay.php porto/woocommerce/checkout/form-shipping.php porto/woocommerce/checkout/payment-method.php porto/woocommerce/checkout/payment.php porto/woocommerce/checkout/review-order.php porto/woocommerce/checkout/thankyou.php porto/woocommerce/content-product-cat.php porto/woocommerce/content-product.php porto/woocommerce/content-single-product.php porto/woocommerce/content-widget-product.php porto/woocommerce/global/form-login.php porto/woocommerce/global/quantity-input.php porto/woocommerce/global/wrapper-start.php porto/woocommerce/loop/add-to-cart.php porto/woocommerce/loop/loop-end.php porto/woocommerce/loop/loop-start.php porto/woocommerce/loop/no-products-found.php porto/woocommerce/loop/orderby.php porto/woocommerce/loop/pagination.php porto/woocommerce/loop/rating.php porto/woocommerce/loop/sale-flash.php porto/woocommerce/myaccount/dashboard.php porto/woocommerce/myaccount/downloads.php porto/woocommerce/myaccount/form-add-payment-method.php porto/woocommerce/myaccount/form-edit-account.php porto/woocommerce/myaccount/form-edit-address.php porto/woocommerce/myaccount/form-login.php porto/woocommerce/myaccount/form-lost-password.php porto/woocommerce/myaccount/form-reset-password.php porto/woocommerce/myaccount/lost-password-confirmation.php porto/woocommerce/myaccount/my-account.php porto/woocommerce/myaccount/my-address.php porto/woocommerce/myaccount/my-downloads.php porto/woocommerce/myaccount/my-orders.php porto/woocommerce/myaccount/navigation.php porto/woocommerce/myaccount/orders.php porto/woocommerce/myaccount/payment-methods.php porto/woocommerce/myaccount/view-order.php porto/woocommerce/order/form-tracking.php porto/woocommerce/order/order-details-customer.php porto/woocommerce/order/order-details.php porto/woocommerce/order/order-downloads.php porto/woocommerce/order/tracking.php porto/woocommerce/single-product/add-to-cart/simple.php porto/woocommerce/single-product/add-to-cart/variable.php porto/woocommerce/single-product/meta.php porto/woocommerce/single-product/product-attributes.php porto/woocommerce/single-product/product-image.php porto/woocommerce/single-product/product-thumbnails.php porto/woocommerce/single-product/rating.php porto/woocommerce/single-product/related.php porto/woocommerce/single-product/review-meta.php porto/woocommerce/single-product/review-rating.php porto/woocommerce/single-product/review.php porto/woocommerce/single-product/sale-flash.php porto/woocommerce/single-product/short-description.php porto/woocommerce/single-product/tabs/tabs.php porto/woocommerce/single-product/title.php porto/woocommerce/single-product/up-sells.php porto/woocommerce/single-product-reviews.php ### Local Pickup Plus ### Status: ? Enabled Geocoding: – Pickup Locations: 1 Pickup Appointments: ? Required Pickup Location Tax: – Checkout Display: Pickup selection mode: per orderCart item handling mode: automatic groupingDefault cart item handling: ship items ### Action Scheduler ### Complete: 668 Oldest: 2021-10-17 22:43:46 +0530 Newest: 2021-11-13 13:28:29 +0530 ### Status report information ### Generated at: 2021-11-13 13:28:38 +05:30
Hi @metravi,
Thanks for sending over your System Status.
As a WooCommerce.com extensions licence holder, you are eligible for WooCommerce official support.
Please open a ticket with us and also include a link to this forum thread via: https://woocommerce.com/my-account/create-a-ticket/
We’ll be happy to assist you from there.
Hi, had raised a case on Woo commerce as advised. Am yet to get any feedback on the same – it’s been more than 2 days now. Also, am unable to check the status or details of the ticket I raised. I did get an acknowledgement mail.
Please help expedite.Hi @metravi ??
I can confirm that we have responded to your ticket ??
Let’s continue the discussion there ??
- The topic ‘Cant see Completed orders since last week’ is closed to new replies.