• Resolved helclare

    (@helclare)


    Hi,
    I’m trying to edit new pages, but can’t see any woocommerce templates.
    I have pasted in the shortcodes, I have linked to Divi, and I have added pages in settings, but when I click edit on the new checkout page I get just:

    Checkout is not available whilst your cart is empty.
    Your cart is currently empty
    Shouldn’t I be seeing the basic template?
    Thanks, Helen

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi Helen ??

    It seems that for some reason, your WooCommerce pages (like the cart/checkout page) are not configured and being rendered properly.

    Let’s recreate these pages to check that this is not causing the issue. To do this, please follow the steps below:

    1. Create a new page.
    2. Add/Paste the specific WooCommerce shortcode for the page. (I’ve also added a list of shortcodes at the bottom of this reply).
    3. Publish.
    4. Go to WooCommerce > Settings > Advanced and from there, select the newly created page.
    5. Finally, click on Save and check the page you have created.

    Here is a list of all the shortcodes available:

    Cart – Contains [woocommerce_cart] shortcode and shows the cart contents
    Checkout – Contains [woocommerce_checkout] shortcode and shows information such as shipping and payment options
    My Account – Contains [woocommerce_my_account] shortcode and shows each customer information related to their account, orders, etc.
    If you would like to read more about this, please feel free to visit the following link that will redirect you to our documentation: https://docs.woocommerce.com/document/woocommerce-pages/

    Cheers!

    Thread Starter helclare

    (@helclare)

    Thanks, for some reason deleting everything and doing it all again worked this time

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Great! I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Can’t see checkout template to create it’ is closed to new replies.