Can’t search older order numbers

  • Resolved drewseph

    (@drewseph)


    3 years, 8 months ago

    After the update, older orders are no longer searchable by the order number. ONLY new orders that were received after the update are searchable. In short, while updating the database, the plugin needs to add the order meta field ( _alg_wc_full_custom_order_number) to all the previous orders. Right now, the older ones only have _alg_wc_custom_order_number.

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  • Hi @drewseph

    Regarding your issue where the search is not working on the Orders page for old orders, can you please share with us the screenshot of the issue you are facing on the orders page and also of the custom order number settings page? as we are unable to replicate the issue on our staging site so with the help of your screenshots we can try to replicate it by keeping the same settings.

    And also it would be great if you can tell us if you are getting any admin notices like this: https://prnt.sc/111em3p

    Please let us know your thoughts on this.

    Regards,
    Shasvat shah

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