Can’t scroll some pages on mobile site

  • I’ve been having trouble with some pages on the website not scrolling on phones- the pages that don’t scroll are the “works” page and the individual artwork pages under the “works” page. On iPhone/safari I can sort of force the page to move up by zooming and scrolling (not easy or convenient though), but on android/chrome I can’t get it to scroll at all. I saw that many people had similar issues with their sites not scrolling on their mobile devices, but the solutions I saw didn’t seem to apply or work. I’m wondering if a change needs to be made in the theme css (specific to the “works” page) instead of adding additional css.

    • This topic was modified 1 year, 9 months ago by vaanuvi.

    The page I need help with: [log in to see the link]

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  • Moderator James Huff

    (@macmanx)

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://themeforest.net/item/reframe-resume-personal-portfolio-wordpress-theme/36351282/support

    Forum volunteers do not have access to commercial products, so they would not know why it is not working correctly. Other community members who may have faced your issue might be able to help you, but your best bet is your product’s developer. We encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

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