Can’t Save Settings

You may be having problems with a Chrome extension. Also, can you confirm that you’ve forced your browser to reload the admin page and all of its resources?

Do you see any errors in error_log or wp-admin/error_log?

Any updates regarding the chrome extension advice above?

Hi,

Thanks for the response.

I’m attaching my admin error log. I don’t see anything related to Embedsplus. I tried saving the plugin settings right before I downloaded the attached log file.

https://iwsinteractive.com/downloads/error_log.txt

I also tried disabling all my browser extensions and clearing my cache, and then restarting my browser. So far no difference. I click the Save button at the bottom of the Embeds setting page, and it does highlight when I rollover the button, but it does not save and reload the page.

Any suggestions?

Thanks for your help!

Cheers,
Randy

Randy, try doing this in Edge or some other browser you haven’t customized. Alternatively, disable all of your Chrome extensions and then test.

If any of these succeeds for you, you should then enable extensions one by one until you find the culprit.

Thanks for the suggestion. I tried it out in Firefox, where I have no extensions installed. Unfortunately, it’s the same problem.

I have actually had issues like this with other plugins (not on this particular project), and many times it was due to a jQuery issue. A theme or plugin jQuery file was conflicting with another jQuery file, and then certain interface elements stopped responding (buttons, menu items, etc.). Does the save button use some jQuery requests? Just a thought.

@chiefbobo can you confirm you’re loading the jQuery that comes with WordPress, and neither your theme nor any plugin is loading a different one?

Any updates on this?