• Resolved rogdavid

    (@rogdavid)


    I installed the plugin from wp plugin catalog. I set up a coming soon page but I can’t save : nothing happen when clicking on save button (same for preview).
    I don’t use Wordfence. I’v got a error in the console when clicking “save” :
    chunk-vendors.js?ver=6.0.11.1:18 ReferenceError: jQuery is not defined
    at a.<anonymous> (chunk-common.js?ver=6.0.11.1:1)
    at a.save_lpage (index.js?ver=6.0.11.1:2)
    at click (index.js?ver=6.0.11.1:2)
    at ne (chunk-vendors.js?ver=6.0.11.1:18)
    at HTMLButtonElement.n (chunk-vendors.js?ver=6.0.11.1:18)
    at HTMLButtonElement.Qi.o._wrapper (chunk-vendors.js?ver=6.0.11.1:18)
    ie @ chunk-vendors.js?ver=6.0.11.1:18
    re @ chunk-vendors.js?ver=6.0.11.1:18
    ee @ chunk-vendors.js?ver=6.0.11.1:18
    ne @ chunk-vendors.js?ver=6.0.11.1:18
    n @ chunk-vendors.js?ver=6.0.11.1:18
    Qi.o._wrapper @ chunk-vendors.js?ver=6.0.11.1:18
    chunk-common.js?ver=6.0.11.1:1 Uncaught (in promise) ReferenceError: jQuery is not defined
    at chunk-common.js?ver=6.0.11.1:1

    Thanks, regards.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support franz1989

    (@franz1989)

    Hello,

    To verify, you don’t have any security plugin installed on your WordPress site? Can you try to enable debug builder under SeedProd > Settings >View Debug Information > Enable Builder Debug or Enable Isolation Mode under Page Settings > General > Enable Isolation Mode, see if that fixe the issue.

    Thanks,

    Hi, i have the same problem here.

    When i try to visit the coming soon page (that is active) it shows me a totally blank page.

    What should i do?

    Plugin Support franz1989

    (@franz1989)

    @oldsnake1972 Try the below troubleshooting procedure:

    Enable debug builder under SeedProd > Settings > View Debug Information > Enable Builder Debug or Enable Isolation Mode under Page Settings > General > Enable Isolation Mode, see if that fixes the issue.

    Thanks,

    @franz1989 Hi Franz, thanks for answering me.

    I’ve already tried with the isolation mode. It doesn’t works.

    Plugin Support franz1989

    (@franz1989)

    @oldsnake1972 You can enable debug mode if it shows an error. Might have a conflict with the other plugin. You can disable plugins one by one to know the culprit.

    Thanks,

    I disabled every single plugin one by one and refresh the page for each de-selection of plugins. No way out.

    I also tried all this with enable debug builder and isolation mode toghether.

    Plugin Support franz1989

    (@franz1989)

    @oldsnake1972 Did you save your Coming Soon page? Can you send us a screenshot of the Seedprod dashboard and its design section?

    Thanks,

    Main Menu
    ———————————–
    styling of page
    ————————————-
    isolation mode active
    ——————————–
    bulider debug
    ——————————————
    This is the system info
    ——————————————————————-
    ### Begin System Info ###

    — SeedProd Info

    — Site Info

    Site URL: https://www.setteemezzostudio.com
    Home URL: https://www.setteemezzostudio.com
    Multisite: No

    — WordPress Configuration

    Version: 5.6.1
    Language: en_US
    Permalink Structure: /%year%/
    Active Theme: Pelicula 1.1
    Show On Front: page
    Page On Front: Main Home (#258)
    Page For Posts: Unset
    ABSPATH: /home/mhd-01/www.setteemezzostudio.com/htdocs/
    Table Prefix: Length: 3 Status: Acceptable
    WP_DEBUG: Disabled
    Memory Limit: 128M
    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed

    — WordPress Uploads/Constants

    WP_CONTENT_DIR: /home/mhd-01/www.setteemezzostudio.com/htdocs/wp-content
    WP_CONTENT_URL: https://www.setteemezzostudio.com/wp-content
    UPLOADS: Not set
    wp_uploads_dir() path: /home/mhd-01/www.setteemezzostudio.com/htdocs/wp-content/uploads/2021/02
    wp_uploads_dir() url: https://www.setteemezzostudio.com/wp-content/uploads/2021/02
    wp_uploads_dir() basedir: /home/mhd-01/www.setteemezzostudio.com/htdocs/wp-content/uploads
    wp_uploads_dir() baseurl: https://www.setteemezzostudio.com/wp-content/uploads

    — WordPress Active Plugins

    Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: 6.0.11.1
    Contact Form 7: 5.3.2
    Custom Twitter Feeds: 1.7
    Elementor: 3.1.1
    Envato Market: 2.0.6
    Pelicula Core: 1.0.1
    Qode Framework: 1.1.3
    Slider Revolution: 6.2.22
    Smash Balloon Instagram Feed: 2.7
    WP Super Cache: 1.7.1

    — WordPress Inactive Plugins

    Better Search Replace: 1.3.4
    Classic Editor: 1.6
    CocoBasic – Cardea WP: 1.2
    Duplicate Page: 4.3
    Easy Google Fonts: 1.4.4
    Easy Video Player: 1.2.1
    Featured Video Plus: 2.3.3
    Search & Replace: 3.2.1
    Search and Replace: 1.32
    SG Optimizer: 5.7.14
    Smart Slider 3: 3.4.1.16
    WooCommerce: 4.9.2
    WordPress Importer: 0.7
    WordPress Reset: 1.4.2
    Yoast Duplicate Post: 4.1.1
    Yoast SEO: 15.7

    — Webserver Configuration

    PHP Version: 8.0.0RC3
    MySQL Version: 5.7.24
    Webserver Info: Apache

    — PHP Configuration

    Memory Limit: 256M
    Upload Max Size: 32M
    Post Max Size: 32M
    Upload Max Filesize: 32M
    Time Limit: 120
    Max Input Vars: 1000
    Display Errors: On (1)

    — PHP Extensions

    cURL: Supported
    fsockopen: Supported
    SOAP Client: Installed
    Suhosin: Not Installed

    — Session Configuration

    Session: Disabled

    ### End System Info ###
    —————————————————————————–

    Plugin Support franz1989

    (@franz1989)

    @oldsnake1972 Please enable the debug mode on your wp-config.php if it will show errors. You can also share the latest error_log of your site.

    Thanks,

    i enabled debug mode.
    this is the result after i refresh page.
    debug

    Plugin Support franz1989

    (@franz1989)

    @oldsnake1972 You have deprecated plugins. Try disabling the plugins below and see if it shows the Coming Soon content.

    Qode Framework
    Slider Revolution
    Pelicula Core

    Thanks,

    already done it but no changes.

    also, those three plugins are very important for works at my pages.

    So, what can i do?

    The coming soon page worked before, i did an host migration from siteground to tophost. Since this, unfortunately the coming soon stopped work.

    Plugin Support franz1989

    (@franz1989)

    @oldsnake1972 Not sure what is causing the issue. You can try downgrading the PHP version or check with your new hosting provider. They might help you check the server logs.

    Thanks,

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Can’t save nor perview coming soon page’ is closed to new replies.