Can’t Save my Work

  • Resolved sggonz

    (@sggonz)


    4 years, 2 months ago

    Hi,

    So these are the tests/scenarios I made:

    Classic Editor with long post of Lorem Ipsum,
    I received the error “Updating failed. You are probably offline.”
    But obviously I am not.

    Enabled Troubleshoot Mode, yet received “Connection Error..” still occurred when trying to UPDATE page.

    Modifying style.css and clicking Update File button, I received “Something went wrong. Your change may not have been saved. Please try again.”

    BUT, when I was working on a -test 123- page,
    with the word “test” only as content, it saved it properly.

    We are using Divi Theme, Ultimate Member.

    I hope somebody could help me, as this has caused a delay on my work.

    Thank you so much!

Viewing 1 replies (of 1 total)
  • Plugin Author Supreme Modules

    (@divisupreme)

    @sggonz

    There’s two possibilities.

    One is cache. Which means, when designing in Visual Builder, your browser is still fetching the old data hence both datas is not up to date which could cause this.

    I recommend clearing your browser cache and cache plugin and try again.

    Another one might be WP_MEMORY_LIMIT. Try increasing to define( ‘WP_MEMORY_LIMIT’, ‘256M’ ); or define( ‘WP_MEMORY_LIMIT’, ‘512M’ );

Viewing 1 replies (of 1 total)
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