Can't save html now

  • I’m not fantastic at html/css/coding so go easy please.

    I’ve noticed recently when I go to make changes in html, save, then leave the page and return, the changes aren’t kept.

    I have disabled all plugins, changed to twenty fifteen (twenty sixteen wasn’t there for some reason).

    From there I went to:
    Pages > selected an existing page > “text”, not “visual” > added
    > saved
    I then clicked on “visual”, then back to “text” and the
    code wasn’t there anymore.

    Could someone tell me please what’s happening? It was only recent this issue happened – possibly since I up updated to the new WordPress, I really don’t know.

    Thanks.

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