Can’t save Discount Rule when using BOGO X,Y with Percentage Discount

  • Resolved daiconsultancy

    (@daiconsultancy)


    3 years ago

    Hi,

    I can’t set up the discount rules I need. I’m trying to set up:

    – BOGO X get Y
    – For 1 category only (lets say ‘t-shirts’)
    – Percentage discount (recursive if possible)

    A scenario might be:
    Buy 1 white t-shirt -> pay full price
    Buy 2 t-shirts (1 black 1 white) -> get 10% discount
    Buy 3 t-shirts (2 black 1 white) -> get 20% discount

    However I can’t seem to save when I chose percentage discount. See screenshot attached for my current settings. Once I press ‘Save’ it won’t save and I’m not getting any error messages.

    Screenshot:
    https://pasteboard.co/9Bd0Vt18AJ8X.png
    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • kowsaliya

    (@kowsaliya)

    Hi

    Thanks for reaching out.

    Just to confirm, are you using the latest version 2.3.9?

    Can you please open a support ticket here–> https://www.flycart.org/support so that we can quickly have a check and assist accordingly?

    Thanks
    Team Flycart

    Thread Starter daiconsultancy

    (@daiconsultancy)

    Hi,

    Thanks for reaching out! Yes, I’m using 2.3.9, also using the latest version of WordPress and WooCommerce. I’ll go to your support page. Thanks!

    Thread Starter daiconsultancy

    (@daiconsultancy)

    Hi,

    This issue is resolved for now. Some plugin (don’t know which one) was putting a ‘display: none;’ on one of the mandatory fields. Because of this, the configuration was incomplete and I could not Save. I found this out doing a clean install.

    A error message saying something like ‘Please fill in all fields’ would be helpful thought.

    Please mark resolved!

    kowsaliya

    (@kowsaliya)

    Hi @daiconsultancy

    Happy that you got it resolved.
    Yes, there might be some conflict with other plugins which prevents the script to load correctly.

    Also, let’s have a check on displaying warning/error messages.

    Feel free to reach out in case of any further queries.

    Thanks
    Team Flycart

Viewing 4 replies - 1 through 4 (of 4 total)
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