Can’t Save Changes in Settings

  • Resolved paulwhannel

    (@paulwhannel)


    6 months, 3 weeks ago

    I am trying to change options but the Save button isn’t working and I am seeing this in my console:

    An invalid form control with name=’postman_options[envelope_sender]’ is not focusable.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @paulwhannel

    Hope you are doing well.

    Thank you so much for reaching out. We are concerned that you have to face this issue. To assist you better, kindly provide us a screenshot of the console & diagnostic test report.

    We look forward to your response & an opportunity to assist you.

    Thanks and regards,
    Support Team – WP Experts

    Thread Starter paulwhannel

    (@paulwhannel)

    Mailer: postsmtp
    HostName: jonesogary.com
    cURL Version: 8.5.0
    OpenSSL Version: OpenSSL/3.1.6
    OS: Linux f7cb00bf-886a-b4e2-2cfc-5dc8b9863561.secureserver.net 6.1.90-1.el9.elrepo.x86_64 #1 SMP PREEMPT_DYNAMIC Thu May 2 12:09:22 EDT 2024 x86_64
    PHP: Linux 8.0.30.2 C
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes, zlib_encode=Yes
    WordPress: 6.6.1 en_US UTF-8
    WordPress Theme: Divi
    WordPress Plugins: Divi Builder, Duplicate Page, Post SMTP Pro, Post SMTP, Wordfence Security
    WordPress wp_mail Owner: /var/www/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): PostsmtpMailer->get_mail_args
    WordPress wp_mail_from Filter(s): wordfence::fixWPMailFromAddress
    Postman: 2.9.8
    Postman Sender Domain (Envelope|Message): | jonesogary.com
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: Office365 API (https://smtp.office365.com:443)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 5 | 5

    Thank you!

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @paulwhannel

    Thank you so much for providing the information. We have analyzed that you are using Pro plugin, kindly open a support ticket and we will try to resolve your issue as soon as possible.

    Looking forward to having this issue resolved for you.

    Thanks and regards,
    Support Team – WP Experts

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @paulwhannel

    Hope you are doing well.

    We have fixed the issue. Additionally, similar issue could arise due to incorrect email address in Enveop-From Email Address and any other email address field.

    We are marking this thread as resolved if you encounter any other issue feel free open a new thread with us.

    Thanks and regards,
    Support Team – WP Experts

Viewing 4 replies - 1 through 4 (of 4 total)
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