Can’t save changes beacuse “Save changes” button is greyed out

  • Resolved stefanomth

    (@stefanomth)


    10 months, 1 week ago

    Hi all,

    as i said in the tile i can’t save any changes on my forms, because the “Save changes” button is greyed out.
    I got this issue after the upgrade of wordpress to the version?6.5.3 and the upgrade of my theme (Landio) to the latest version

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    Hi stefanomth,

    Thanks for reaching out to us.

    We understand that you are experiencing a problem with the MetForm plugin when updating the form. Here are a few steps that we can start with to troubleshoot this issue:

    1. Theme Switch: Try switching to a default WordPress theme like Twenty Twenty-One/ Hello Elementor to see if the problem persists. This could help identify if there’s a conflict with your current theme.
    2. Plugin Conflict Test: Disable all plugins (with the exception of Elementor/Pro, MetForm,. If this resolves the issue, gradually reactivate your plugins one by one, until identifying the conflicting plugin. This could help identify if a specific plugin is causing the issue.

    Please let us know if the problem persists after trying these steps or if you cannot do anything. We ?will take a closer look at this issue and help you find a solution as soon as possible.

    Regards,
    Amir

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear?@stefanomth ,

    I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.

    If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

    Best Regards,
    Reju

Viewing 2 replies - 1 through 2 (of 2 total)
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