Can’t save any changes in cookie categories

  • Resolved Heijko

    (@heijko)


    11 months, 2 weeks ago

    Hello, I’ve the problem that I can’t save any changes in the Cookie Categories anymore.
    When I change for example the cookie categorie “analytics” and insert a google tag script and click on the save button it downloads a file called edit-tag.php but don’t update the information in the system.
    So when leaving and checking again the information isn’t there.

    I tried to update WordPress (V 6.5) and the Plugin (V 3.2.1) to latest versions but still the same.
    Any idea what the problem could be and how to solve it?

    Or is there a way to put the google tag in the head of the website in another way?

    Thanks for support and any tipps and tricks are welcome as long as consistent with privacy requirements in EU.

    • This topic was modified 11 months, 2 weeks ago by Heijko.

    The page I need help with: [log in to see the link]

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  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @heijko,

    Greetings from CookieYes!

    To have more clarification on the issue you have explained in this query, please share a screen recording of the same privately via this link.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @heijko,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)
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