Can't rotate pictures, or delete large group after wordpress update

  • I didn’t have these problems until I updated to the new version of wordpress. I can not edit any images, and I can’t delete any by selecting them and using the drop down menu. When I try to edit an image, it says can not reload preview, please refresh the page and try again. When I try deleting multiple images, I get a permission 403 error.

Viewing 15 replies - 1 through 15 (of 29 total)

  • Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

    Thread Starter mygirlfriendswardrobe

    (@mygirlfriendswardrobe)

    Yes. And all my folders and files have the correct permissions. My theme people are looking into it now.

    No matter what theme I switch to it’s fine but when I tried everything on my virtual machine it’s fine.

    No matter what theme I switch to it’s fine but when I tried everything on my virtual machine it’s fine.

    That doesn’t make any sense. Where’s the problem?

    Thread Starter mygirlfriendswardrobe

    (@mygirlfriendswardrobe)

    I also can’t delete plugins now either. I didn’t have this problem before updating to wordpress 3.3.2 Saturday.

    Thread Starter mygirlfriendswardrobe

    (@mygirlfriendswardrobe)

    Sorry no matter which theme I switch to it doesn’t work. BUT when I did everything on my virtual machine to test out my theme, it worked perfectly. It’s not working on my actual website

    Site url?

    Thread Starter mygirlfriendswardrobe

    (@mygirlfriendswardrobe)

    https://mygirlfriendswardrobe.net

    Thread Starter mygirlfriendswardrobe

    (@mygirlfriendswardrobe)

    I’m using the latest version of the Compra theme which is made by mintthemes.com

    I’m sorry but as you are using a commercial theme, you need to seek support from the theme’s vendors.

    Thread Starter mygirlfriendswardrobe

    (@mygirlfriendswardrobe)

    Alright I’ll wait to hear back from them and see what they say. Thanks!

    Thread Starter mygirlfriendswardrobe

    (@mygirlfriendswardrobe)

    now some of my plugins are being deactivated, and i’m not even in the plugins page!

    is there anyway that I can reinstall 3.3.2 without losing anything?

    Also the company that made my theme got back to me and they’re saying it’s something with the wordpress update.

    Try re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    Thread Starter mygirlfriendswardrobe

    (@mygirlfriendswardrobe)

    ok and that won’t delete any of my stuff? do i unzip a wordpress download and get the files that way?

    Nope. All of your content is in your database.

    Thread Starter mygirlfriendswardrobe

    (@mygirlfriendswardrobe)

    ok i’m uploading all those files now. hopefully this fixes everything.

    is there a support number i can call if it doesn’t?

Viewing 15 replies - 1 through 15 (of 29 total)
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