Cant REMOVE this plugin

Facebook Page Id: 2223197607949755

@sergiom87 removed, please reload the page and let me know if you no longer see it

• This reply was modified 4 years, 6 months ago by ingasupranovich.

I still see it there: Facebook Page Id: 2223197607949755

And I still see it on my messenger when opening a conversation with the page. My page ID is: 139548839580638

I’m confused with this and I believe it’s due to the global pages of facebook.

@sergiom87
For page id 2223197607949755 this is killed, if you see then it is stored in the browser cache.
Here is how it looks https://monosnap.com/file/olMaPbi2KjV0ANGjf87c6u1TyhyUDv

For page 139548839580638 cannot kill because the page is not connected, please try to connect it via https://app.mobilemonkey.com/

• This reply was modified 4 years, 6 months ago by ingasupranovich.

Oh gosh it’s a mess. Can you check if it connected now? Everytime I login I see it like this: https://ibb.co/8Nhjq7r

Do you have a chat we can talk easily?

@sergiom87, on the screenshot there is page 2223197607949755 that is connected.
But the persistent menu and get started button already removed for it.
Now you need to connect 139548839580638.
To do this, try the following steps https://www.loom.com/share/f4a514ef8d3d4e878b6b0fa929bc6b29

This way the page will be connected and I’ll be able to kill the menu for it

Did that. I have global pages so it connected to my italian page which is Facebook Page Id: 480853125445446

See the video: https://www.loom.com/share/10dc4d8704324c27aac01e557255cb52

Can you kill this one too? I’ll see if it helps.

I cant seem to find other pages.

@sergiom87, killed for 480853125445446
If you don’t see other pages means permissions are not granted, here is what you need to do:
1. Log out of the app: click on My Account at the bottom left corner -> Log out
2. Sign in again and click Edit settings instead of Continue As
3. Grant permissions to all page, then you can connect any of them
Here what you need to do https://www.loom.com/share/c25ed33943d946a8b1666a3602eae746

Once done, let me know and I’ll kill menus for all pages and disconnect them

I guess I did it now!

480853125445446

2223197607949755

139548839580638

1559191574385009

Please kill all of these so I can see if it remains the “Powered (…)”

@sergiom87 Removed for all pages, let me know if all is good and if you want me to disconnect all the pages

It’s all good! Please disconnect all.

Thank you very much, awesome support!

@sergiom87 All set!
Have a good day

Please remove this application from my page! Page ID 110809270271407

Hi, @ihas5088
Please email us at support@mobilemonkey.com as we need to make sure you are the Owner of the account.
Please mention page name and your name in the email and our CS specialists provide you with instructions on how to disconnect the page.
Waiting for your reply, thanks!