Cant remove product variations after update
-
We added some new product variations and now we cant remove some of them, clicking remove button does absolutely nothing!
Viewing 4 replies - 1 through 4 (of 4 total)
-
Hi @hmarksthespot,
In most cases, such backend issues are caused by plugin/theme conflicts with WooCommerce.
Thus, I would recommend that you do a conflict test to see whether you can identify the tool causing the issue. Here’s the conflict test guide – https://docs.woocommerce.com/document/how-to-test-for-conflicts/
If the cause is not apparent after doing the conflict test, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Let us know how it goes.
Thanks.We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.
I am having this problem, too. The “remove” button is not working as I add variations. Here is my system status:
### WordPress Environment ### WordPress address (URL): https://blueyonderjewelry.com Site address (URL): https://blueyonderjewelry.com WC Version: 5.8.0 REST API Version: ? 5.8.0 WC Blocks Version: ? 5.9.1 Action Scheduler Version: ? 3.3.0 WC Admin Version: ? 2.7.2 Log Directory Writable: ? WP Version: 5.8.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.12 PHP Post Max Size: 100 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.45.0 OpenSSL/1.0.1e SUHOSIN Installed: – MySQL Version: 5.7.26-29-log Max Upload Size: 100 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 5.8.0 WC Database Prefix: wp_70xcxzj9kx_ Total Database Size: 12.50MB Database Data Size: 10.63MB Database Index Size: 1.87MB wp_70xcxzj9kx_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_70xcxzj9kx_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_70xcxzj9kx_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_70xcxzj9kx_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_70xcxzj9kx_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_70xcxzj9kx_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_70xcxzj9kx_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_70xcxzj9kx_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_70xcxzj9kx_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_70xcxzj9kx_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_70xcxzj9kx_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_70xcxzj9kx_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_70xcxzj9kx_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_70xcxzj9kx_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_70xcxzj9kx_actionscheduler_actions: Data: 0.09MB + Index: 0.13MB + Engine InnoDB wp_70xcxzj9kx_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_70xcxzj9kx_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_70xcxzj9kx_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_70xcxzj9kx_awb_critical_css: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_70xcxzj9kx_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_70xcxzj9kx_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_70xcxzj9kx_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_70xcxzj9kx_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_70xcxzj9kx_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_70xcxzj9kx_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_70xcxzj9kx_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_70xcxzj9kx_options: Data: 5.03MB + Index: 0.06MB + Engine InnoDB wp_70xcxzj9kx_postmeta: Data: 1.31MB + Index: 0.36MB + Engine InnoDB wp_70xcxzj9kx_posts: Data: 3.23MB + Index: 0.06MB + Engine InnoDB wp_70xcxzj9kx_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_70xcxzj9kx_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_70xcxzj9kx_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_70xcxzj9kx_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_70xcxzj9kx_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_70xcxzj9kx_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_70xcxzj9kx_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_70xcxzj9kx_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_70xcxzj9kx_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_70xcxzj9kx_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_70xcxzj9kx_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_70xcxzj9kx_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_70xcxzj9kx_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_70xcxzj9kx_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_70xcxzj9kx_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_70xcxzj9kx_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_70xcxzj9kx_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_70xcxzj9kx_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_70xcxzj9kx_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ### Post Type Counts ### attachment: 103 avada_faq: 9 fusion_element: 13 fusion_form: 3 fusion_icons: 1 fusion_tb_layout: 12 fusion_tb_section: 22 nav_menu_item: 24 page: 20 post: 2 product: 21 product_variation: 109 revision: 36 shop_coupon: 1 shop_order_refund: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (5) ### CMP - Coming Soon & Maintenance Plugin: by NiteoThemes – 4.0.16 Avada Builder: by ThemeFusion – 3.5 Avada Core: by ThemeFusion – 5.5 Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.30 WooCommerce: by Automattic – 5.8.0 ### Inactive Plugins (0) ### ### Must Use Plugins (1) ### System Plugin: by – 4.13.0 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #2110 - /shop-classic-sidebar/ Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block. Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block. My account: #1070 - /my-account-2/ Terms and conditions: ? Page not set ### Theme ### Name: Avada Version: 7.5 Author URL: https://themeforest.net/user/ThemeFusion Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: Avada/woocommerce/cart/cart.php Avada/woocommerce/checkout/form-pay.php Avada/woocommerce/checkout/review-order.php Avada/woocommerce/checkout/thankyou.php Avada/woocommerce/loop/loop-start.php Avada/woocommerce/single-product/add-to-cart/variable.php Avada/woocommerce/single-product/short-description.php Avada/woocommerce/single-product/tabs/additional-information.php Avada/woocommerce/single-product/tabs/description.php ### Action Scheduler ### Complete: 245 Oldest: 2021-10-17 14:41:52 -0400 Newest: 2021-10-25 13:58:52 -0400 ### Status report information ### Generated at: 2021-10-25 13:59:03 -04:00Have you done a conflict test as @abwaita suggested? If the issue persists, please start a new topic so we can check your issue separately.
Viewing 4 replies - 1 through 4 (of 4 total)
- The topic ‘Cant remove product variations after update’ is closed to new replies.
