Can't Remove or Download Any Plugins

  • Resolved ADUpchurch

    (@adupchurch)


    11 years, 2 months ago

    Earlier today I downloaded W3 Total Cache. It totally threw my website into a panic to where it shut down my website. I have since gotten the website back online, except I cannot remove or download any plugins from the install menu. I am able to pull plugins up, and look at them with the only option of Details and not the Install Now option. If I attempt to remove a plugin I would could deactivate, which does nothing but reloads the active plugins page. I have deleted all remnants of W3 Total Cache I believe. I don’t know what else to do.

    My website is: https://www.creativesolvibrations.com just incase you may need to pull something up from there.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator bcworkz

    (@bcworkz)

    I don’t know what happened to your site, but here’s a few ideas for things to try.

    Ensure your .htaccess file(s) are as they were before activating. Same for folder permissions. Try adding a new admin user and see if that new logon has better luck installing or removing plugins.

    If possible, restore your DB from a backup made prior to activating W3. Try re-installing WP from the updates page (under Dashboard).

    For anyone more knowledgeable coming along, they may like to know if you activated any cache options before the crash, or did this happen straight off so only the default basic configuration was in effect? Which options if any?

    Good luck.

    Thread Starter ADUpchurch

    (@adupchurch)

    Got it fixed now. Thank you! I tried to mark this as resolved yesterday, but it would not let me. I really appreciate your feedback. ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Can't Remove or Download Any Plugins’ is closed to new replies.