• Resolved hakantanar

    (@hakantanar)


    Hi,

    I can’t remove Autoptimize plugin. When I try a “Serious error occured” warning appears. I have no such a problem with other plugins. I ask to WordPress developers and they asked me to communicate with the plugin developers. I need help.

    Thank you

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    As I wrote in that other thread; did you recieve an automated mail from WordPress with a specific PHP error? If not, can you (ask your host) to check the PHP errorlog for relevant errors?

    frank

    Thread Starter hakantanar

    (@hakantanar)

    I didn’t recieve an automated mail. I asked my host and WordPress developers if there is relevant problem with other plugins. There is no problem except Autoptimize plugin.

    Hakan

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    OK, next step; ask your host for the relevant PHP errorlog entries? ??

    Thread Starter hakantanar

    (@hakantanar)

    Hi,

    I asked them but they said they couldn’t give such an information like that.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    I asked them but they said they couldn’t give such an information like that.

    that’s … weird.

    anyway, giving the lack of tangible information let’s gamble ?? can you try the following:
    0. reactivate autoptimize
    1. go to settings -> autoptimize and at the bottom of that screen click on “save changes and empty cache”
    2. when that is done check if cache size indeed is low (below 100Kb)
    3. de-activate auptimize
    4. try removing it now?

    Thread Starter hakantanar

    (@hakantanar)

    I followed the steps but it didn’t work.

    Please show me the way to remove the plugin without any gamble in it.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    given I don’t know what is going wrong (due to the lack of the actual PHP errors that have occurred), gambling is all I can do here @hakantanar .. Now when you tried those steps, did you see any error message there? how big was the cache size before and after trying to clear the cache?

    Thread Starter hakantanar

    (@hakantanar)

    I handled it. It’s done.

    Thank you

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    you’re welcome, enjoy the old-to-new celebrations! ??

    Hi Frank,

    I seem to have the same problem. Because Autoptimize broke my site (rendering failed) I tried to uninstall/remove the Plugin. That does not work. (Error message : Verwijderen van: Er heeft zich een kritieke fout voorgedaan op deze site. Meer informatie over probleemoplossing in WordPress. mislukt)

    The site itself does not seem to have any problems anymore after deactivating the plugin, but working with the Elementor editor is extremely slow. What to do?

    I followed your (logical) suggestions:

    0. reactivate autoptimize
    1. go to settings -> autoptimize and at the bottom of that screen click on “save changes and empty cache”
    2. when that is done check if cache size indeed is low (below 100Kb)
    3. de-activate autoptimize
    4. try removing it

    Unfortunately, that does not do the job. I did not recieve an automated mail from WordPress with a specific PHP error.

    However the PHP error I get in de debug log is the following: Deprecated: ltrim(): Passing null to parameter #1 ($string) of type string is deprecated in /var/www/wp-includes/formatting.php on line 4494. Which is not useful in this case I presume.

    I also reactivated Autoptimize with all settings unchecked, saved it and then tried to remove it. Did not work either. What to do?

    Will deleting the Autoptimize plugin directory help?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    it makes sense to want to remove a plugin when it’s not active any more, but -just as a general thought- this will not fix slowness of active plugins (e.g. Elementor).

    that being said; the PHP-error is but a deprecation-notice which moreover is not related to AO, so we’re running into a dead-end here too I’m afraid.

    so if all else fails, removing the autoptimize directory from wp-content/plugins will indeed remove AO from the list of plugins.

    groeten uit Belgi?,
    frank

    OK, I will remove the?autoptimize?directory.

    Groet,
    robert

Viewing 12 replies - 1 through 12 (of 12 total)
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