Can’t Refund – Remote ID for Parent Order Not Found

It appears this is a woocommerce issue for now!

Hi @dribgib,

Thank you for your message.

The engineering team could not find any reference to the above error message in the Afterpay plugin. It seems like something else is causing that issue.

If further assistance is required, please provide more information and submit a dedicated support request from the Afterpay Help Centre here:

• https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406

A team member will then reach out to you within 1 business day.

Thank you.

This error is coming from Facebook for WooCommerce plugin.

https://github.com/facebookincubator/facebook-for-woocommerce/search?q=Remote+ID+for+Parent+Order+Not+Found

There is an open issue for this problem on GitHub.

Hi @ashucg,

Thank you for sharing this piece of information with us and helping to debug. Much appreciate it.

Hi @dribgib,

Looks like you need to raise this issue and resolve it with Facebook for WooCommerce plugin.

Please feel free to reach out again, if further assistance is needed. The team is here and happy to help.

Thank you.