Can’t recover the backed up files

Hi,

In most cases that happens when your server has limited resources. Try asking your host to increase your server resources or upgrade your hosting plan.

Regards,
Bryle

So the process has been cut in the middle of this action, hosting service provider told me to contact plugin developer as all seemed fine on their end.

0069.613 () Database queries processed: 1000 in 69.46 seconds
0072.678 () Processing table (InnoDB): wp_trp_dictionary_en_gb_pt_pt
0077.447 () Processing table (InnoDB): wp_trp_dictionary_en_gb_ru_ru
0083.040 () Processing table (InnoDB): wp_trp_dictionary_en_gb_sv_se
0088.189 () Processing table (InnoDB): wp_trp_dictionary_en_gb_tr_tr
0093.146 () Processing table (InnoDB): wp_trp_gettext_ar
0093.470 () Processing table (InnoDB): wp_trp_gettext_da_dk
0094.114 () Processing table (InnoDB): wp_trp_gettext_de_de
0094.778 () Processing table (InnoDB): wp_trp_gettext_en_gb
0095.446 () Processing table (InnoDB): wp_trp_gettext_en_us
0096.058 () Processing table (InnoDB): wp_trp_gettext_es_es
0096.754 () Processing table (InnoDB): wp_trp_gettext_fi
0097.552 () Processing table (InnoDB): wp_trp_gettext_fr_fr
0098.257 () Processing table (InnoDB): wp_trp_gettext_it_it

• This reply was modified 4 years, 5 months ago by ceyhunyildiz.
• This reply was modified 4 years, 5 months ago by ceyhunyildiz.

Hi,

Please can you send us a copy of the restoration log?
You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
Please copy the contents into an online tool (such as https://pastebin.com/ ) or to your cloud storage and paste the link here.

Best Wishes,
Bryle

0000.009 () Opened log file at time: Wed, 03 Jun 2020 15:28:57 +0000 on https://www.storeluxy.com
0000.009 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.25 WP: 5.4.1 PHP: 7.3.18 (cgi-fcgi, Linux gnld1005.siteground.eu 3.12.18-clouder0 #1 SMP Tue Oct 9 18:14:47 EEST 2018 x86_64) MySQL: 5.7.25-28-log WPLANG: en_GB Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 768M (used: 42.9M | 46M) multisite: N openssl: OpenSSL 1.1.1d FIPS 10 Sep 2019 mcrypt: N LANG: ZipArchive::addFile: Y
0000.009 () Free space on disk containing Updraft’s temporary directory: 562518.6 MB
0000.029 () Opened log file at time: Wed, 03 Jun 2020 15:29:00 +0000 on https://www.storeluxy.com
0000.033 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.25 WP: 5.4.1 PHP: 7.3.18 (cgi-fcgi, Linux gnld1005.siteground.eu 3.12.18-clouder0 #1 SMP Tue Oct 9 18:14:47 EEST 2018 x86_64) MySQL: 5.7.25-28-log WPLANG: en_GB Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 768M (used: 41.2M | 44M) multisite: N openssl: OpenSSL 1.1.1d FIPS 10 Sep 2019 mcrypt: N LANG: ZipArchive::addFile: Y
0000.033 () Free space on disk containing Updraft’s temporary directory: 562518.4 MB
0000.045 () Ensuring WP_Filesystem is setup for a restore
0000.047 () WP_Filesystem is setup and ready for a restore
0000.059 () Restore job started. Entities to restore: db. Restore options: 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0000.065 () Entity: db
0000.065 () restore_backup(backup_file=backup_2020-06-03-1649_STORELUXY_b6030909140b-db.gz, type=db, info=a:0:{}, last_one=1)
0000.065 () Unpacking backup… (backup_2020-06-03-1649_STORELUXY_b6030909140b-db.gz, 35.1 Mb)
0000.152 () Database successfully unpacked
0000.152 () Restoring the database (on a large site this can take a long time – if it times out (which can happen if your web hosting company has configured your hosting to limit resources) then you should use a different method, such as phpMyAdmin)…
0000.152 () Using direct MySQL access; value of use_mysqli is: 1
0000.153 () SQL compatibility mode is: NO_AUTO_VALUE_ON_ZERO,NO_ENGINE_SUBSTITUTION
0000.213 () Max packet size: 32 MB
0000.213 () Entering maintenance mode
0000.213 () Enabling Maintenance mode…
0000.213 () Backup of: https://www.storeluxy.com
0000.214 () Content URL: https://www.storeluxy.com/wp-content
0000.214 () Uploads URL: https://www.storeluxy.com/wp-content/uploads
0000.214 () Old table prefix: wp_
0000.214 () Site information: multisite=0
0000.214 () Skipped tables: sib_model_contact, sib_model_country
0000.217 () New table prefix: wp_
0000.251 () Processing table (InnoDB): wp_options
0001.141 () Restoring prior UD configuration (table: wp_options; keys: 4)
0001.473 () Processing table (InnoDB): wp_users
0001.540 () Processing table (InnoDB): wp_usermeta
0001.636 () Processing table (InnoDB): wp_actionscheduler_actions
0001.675 () Database queries processed: 50 in 1.52 seconds
0002.757 () Processing table (InnoDB): wp_actionscheduler_claims
0002.816 () Processing table (InnoDB): wp_actionscheduler_groups
0002.863 () Processing table (InnoDB): wp_actionscheduler_logs
0003.918 () Processing table (InnoDB): wp_commentmeta
0003.986 () Processing table (InnoDB): wp_comments
0004.055 () Processing table (InnoDB): wp_links
0004.074 () Database queries processed: 100 in 3.92 seconds
0004.099 () Processing table (InnoDB): wp_ms_snippets
0006.701 () Processing table (InnoDB): wp_postmeta
0011.886 () Database queries processed: 150 in 11.73 seconds
0014.010 () Processing table (InnoDB): wp_posts
0015.866 () Processing table (InnoDB): wp_snippets
0016.437 () Processing table (InnoDB): wp_term_relationships
0016.834 () Database queries processed: 200 in 16.68 seconds
0016.910 () Processing table (InnoDB): wp_term_taxonomy
0017.073 () Processing table (InnoDB): wp_termmeta
0017.131 () Processing table (InnoDB): wp_terms
0017.251 () Processing table (InnoDB): wp_wc_category_lookup
0017.305 () Processing table (InnoDB): wp_wc_product_meta_lookup
0017.871 () Processing table (InnoDB): wp_wc_tax_rate_classes
0017.918 () Processing table (InnoDB): wp_woocommerce_order_itemmeta
0017.963 () Processing table (InnoDB): wp_woocommerce_payment_tokenmeta
0018.001 () Processing table (InnoDB): wp_yoast_seo_links
0018.061 () Database queries processed: 250 in 17.90 seconds
0018.083 () Processing table (InnoDB): wp_yoast_seo_meta
0018.461 () Processing table (InnoDB): wp_adtribes_my_conversions
0018.506 () Processing table (InnoDB): wp_amazon_accounts
0018.559 () Processing table (InnoDB): wp_amazon_btg
0019.485 () Processing table (InnoDB): wp_amazon_categories
0019.517 () Processing table (InnoDB): wp_amazon_feed_templates
0019.557 () Processing table (InnoDB): wp_amazon_feed_tpl_data
0020.037 () Processing table (InnoDB): wp_amazon_feed_tpl_values
0021.006 () Processing table (InnoDB): wp_amazon_feeds
0021.054 () Processing table (InnoDB): wp_amazon_jobs
0021.115 () Processing table (InnoDB): wp_amazon_listings
0021.194 () Processing table (InnoDB): wp_amazon_log
0021.229 () Processing table (InnoDB): wp_amazon_markets
0021.263 () Processing table (InnoDB): wp_amazon_orders
0021.305 () Processing table (InnoDB): wp_amazon_payment
0021.335 () Processing table (InnoDB): wp_amazon_profiles
0021.363 () Processing table (InnoDB): wp_amazon_reports
0021.393 () Processing table (InnoDB): wp_amazon_shipping
0021.424 () Processing table (InnoDB): wp_amazon_stock_log
0021.902 () Processing table (InnoDB): wp_amz_amazon_cache
0021.932 () Processing table (MyISAM): wp_amz_amzkeys
0021.951 () Processing table (MyISAM): wp_amz_assets
0021.958 () Processing table (MyISAM): wp_amz_cross_sell
0021.990 () Processing table (InnoDB): wp_amz_import_stats
0022.037 () Processing table (MyISAM): wp_amz_locale_reference
0022.068 () Processing table (MyISAM): wp_amz_products
0022.079 () Processing table (MyISAM): wp_amz_queue
0022.089 () Processing table (MyISAM): wp_amz_report_log
0022.101 () Processing table (MyISAM): wp_amz_search
0022.133 () Processing table (InnoDB): wp_amz_sync_widget
0022.176 () Processing table (InnoDB): wp_amz_sync_widget_asins
0022.214 () Processing table (InnoDB): wp_ebay_accounts
0022.258 () Processing table (InnoDB): wp_ebay_auctions
0022.314 () Processing table (InnoDB): wp_ebay_categories
0022.352 () Processing table (InnoDB): wp_ebay_jobs
0022.388 () Processing table (InnoDB): wp_ebay_log
0022.427 () Processing table (InnoDB): wp_ebay_messages
0022.468 () Processing table (InnoDB): wp_ebay_orders
0022.503 () Processing table (InnoDB): wp_ebay_payment
0022.537 () Processing table (InnoDB): wp_ebay_profiles
0022.568 () Processing table (InnoDB): wp_ebay_shipping
0022.600 () Processing table (InnoDB): wp_ebay_sites
0022.631 () Processing table (InnoDB): wp_ebay_stocks_log
0022.666 () Processing table (InnoDB): wp_ebay_store_categories
0022.711 () Processing table (InnoDB): wp_ebay_transactions
0022.754 () Processing table (InnoDB): wp_erp_acct_bill_account_details
0022.787 () Processing table (InnoDB): wp_erp_acct_bill_details
0022.822 () Processing table (InnoDB): wp_erp_acct_bills
0022.853 () Processing table (InnoDB): wp_erp_acct_cash_at_banks
0022.887 () Processing table (InnoDB): wp_erp_acct_chart_of_accounts
0022.921 () Processing table (InnoDB): wp_erp_acct_currency_info
0022.958 () Processing table (InnoDB): wp_erp_acct_expense_checks
0022.988 () Processing table (InnoDB): wp_erp_acct_expense_details
0023.020 () Processing table (InnoDB): wp_erp_acct_expenses
0023.051 () Processing table (InnoDB): wp_erp_acct_financial_years
0023.080 () Processing table (InnoDB): wp_erp_acct_invoice_account_details
0023.108 () Processing table (InnoDB): wp_erp_acct_invoice_details
0023.137 () Processing table (InnoDB): wp_erp_acct_invoice_details_tax
0023.168 () Processing table (InnoDB): wp_erp_acct_invoice_receipts
0023.198 () Processing table (InnoDB): wp_erp_acct_invoice_receipts_details
0023.228 () Processing table (InnoDB): wp_erp_acct_invoices
0023.256 () Processing table (InnoDB): wp_erp_acct_journal_details
0023.283 () Processing table (InnoDB): wp_erp_acct_journals
0023.311 () Processing table (InnoDB): wp_erp_acct_ledger_categories
0023.338 () Processing table (InnoDB): wp_erp_acct_ledger_details
0023.366 () Processing table (InnoDB): wp_erp_acct_ledger_settings
0023.394 () Processing table (InnoDB): wp_erp_acct_ledgers
0023.426 () Processing table (InnoDB): wp_erp_acct_opening_balances
0023.556 () Processing table (InnoDB): wp_erp_acct_pay_bill
0023.587 () Processing table (InnoDB): wp_erp_acct_pay_bill_details
0023.614 () Processing table (InnoDB): wp_erp_acct_pay_purchase
0023.644 () Processing table (InnoDB): wp_erp_acct_pay_purchase_details
0023.675 () Processing table (InnoDB): wp_erp_acct_payment_methods
0023.688 () Database queries processed: 500 in 23.53 seconds
0023.704 () Processing table (InnoDB): wp_erp_acct_people_account_details
0023.734 () Processing table (InnoDB): wp_erp_acct_people_trn
0023.763 () Processing table (InnoDB): wp_erp_acct_people_trn_details
0023.796 () Processing table (InnoDB): wp_erp_acct_product_categories
0023.828 () Processing table (InnoDB): wp_erp_acct_product_details
0023.863 () Processing table (InnoDB): wp_erp_acct_product_types
0023.899 () Processing table (InnoDB): wp_erp_acct_products
0023.935 () Processing table (InnoDB): wp_erp_acct_purchase
0023.966 () Processing table (InnoDB): wp_erp_acct_purchase_account_details
0023.996 () Processing table (InnoDB): wp_erp_acct_purchase_details
0024.033 () Processing table (InnoDB): wp_erp_acct_tax_agencies
0024.066 () Processing table (InnoDB): wp_erp_acct_tax_agency_details
0024.097 () Processing table (InnoDB): wp_erp_acct_tax_cat_agency
0024.128 () Processing table (InnoDB): wp_erp_acct_tax_categories
0024.159 () Processing table (InnoDB): wp_erp_acct_tax_pay
0024.187 () Processing table (InnoDB): wp_erp_acct_taxes
0024.215 () Processing table (InnoDB): wp_erp_acct_transfer_voucher
0024.243 () Processing table (InnoDB): wp_erp_acct_trn_status_types
0024.278 () Processing table (InnoDB): wp_erp_acct_voucher_no
0024.314 () Processing table (InnoDB): wp_erp_audit_log
0024.370 () Processing table (InnoDB): wp_erp_company_locations
0024.404 () Processing table (InnoDB): wp_erp_crm_activities_task
0024.436 () Processing table (InnoDB): wp_erp_crm_contact_group
0024.469 () Processing table (InnoDB): wp_erp_crm_contact_subscriber
0024.509 () Processing table (InnoDB): wp_erp_crm_customer_activities
0024.555 () Processing table (InnoDB): wp_erp_crm_customer_companies
0024.591 () Processing table (InnoDB): wp_erp_crm_email_campaigns
0024.621 () Processing table (InnoDB): wp_erp_crm_email_campaigns_events
0024.657 () Processing table (InnoDB): wp_erp_crm_email_campaigns_lists
0024.692 () Processing table (InnoDB): wp_erp_crm_email_campaigns_open_stats
0024.731 () Processing table (InnoDB): wp_erp_crm_email_campaigns_people
0024.774 () Processing table (InnoDB): wp_erp_crm_email_campaigns_people_queue
0024.808 () Processing table (InnoDB): wp_erp_crm_email_campaigns_template_preset_categories
0024.844 () Processing table (InnoDB): wp_erp_crm_email_campaigns_template_presets
0024.950 () Processing table (InnoDB): wp_erp_crm_email_campaigns_templates
0024.986 () Processing table (InnoDB): wp_erp_crm_email_campaigns_url_stats
0025.022 () Processing table (InnoDB): wp_erp_crm_email_campaigns_urls
0025.052 () Processing table (InnoDB): wp_erp_crm_save_email_replies
0025.081 () Processing table (InnoDB): wp_erp_crm_save_search
0025.122 () Processing table (InnoDB): wp_erp_crm_save_search_unsubscribers
0025.166 () Processing table (InnoDB): wp_erp_holidays_indv
0025.201 () Processing table (InnoDB): wp_erp_hr_announcement
0025.241 () Processing table (InnoDB): wp_erp_hr_dependents
0025.277 () Processing table (InnoDB): wp_erp_hr_depts
0025.310 () Processing table (InnoDB): wp_erp_hr_designations
0025.346 () Processing table (InnoDB): wp_erp_hr_education
0025.383 () Processing table (InnoDB): wp_erp_hr_employee_history
0025.423 () Processing table (InnoDB): wp_erp_hr_employee_notes
0025.454 () Processing table (InnoDB): wp_erp_hr_employee_performance
0025.501 () Processing table (InnoDB): wp_erp_hr_employees
0025.548 () Processing table (InnoDB): wp_erp_hr_holiday
0025.585 () Processing table (InnoDB): wp_erp_hr_leave_entitlements
0025.642 () Processing table (InnoDB): wp_erp_hr_leave_policies
0025.688 () Processing table (InnoDB): wp_erp_hr_leave_requests
0025.741 () Processing table (InnoDB): wp_erp_hr_leaves
0025.782 () Processing table (InnoDB): wp_erp_hr_work_exp
0025.818 () Processing table (InnoDB): wp_erp_people_type_relations
0025.856 () Processing table (InnoDB): wp_erp_people_types
0025.894 () Processing table (InnoDB): wp_erp_peoplemeta
0025.945 () Processing table (InnoDB): wp_erp_peoples
0025.989 () Processing table (InnoDB): wp_erp_user_leaves
0026.020 () Processing table (InnoDB): wp_erp_wc_order_product
0026.060 () Processing table (InnoDB): wp_erp_wc_orders
0026.106 () Processing table (InnoDB): wp_fs_account_access_tokens
0026.137 () Processing table (InnoDB): wp_fs_account_node_status
0026.167 () Processing table (InnoDB): wp_fs_account_nodes
0026.202 () Processing table (InnoDB): wp_fs_account_sessions
0026.233 () Processing table (InnoDB): wp_fs_account_status
0026.265 () Processing table (InnoDB): wp_fs_accounts
0026.295 () Processing table (InnoDB): wp_fs_apps
0026.334 () Processing table (InnoDB): wp_fs_feeds
0026.372 () Processing table (InnoDB): wp_fs_schedules
0026.405 () Processing table (InnoDB): wp_imagify_files
0026.451 () Processing table (InnoDB): wp_imagify_folders
0026.489 () Processing table (InnoDB): wp_mo_campaign_log
0026.519 () Processing table (InnoDB): wp_mo_campaign_logmeta
0026.551 () Processing table (InnoDB): wp_mo_conversions
0026.587 () Processing table (InnoDB): wp_mo_email_campaignmeta
0026.625 () Processing table (InnoDB): wp_mo_email_campaigns
0026.658 () Processing table (InnoDB): wp_mo_optin_campaignmeta
0026.702 () Processing table (InnoDB): wp_mo_optin_campaigns
0026.746 () Processing table (InnoDB): wp_pimwick_gift_card
0026.828 () Processing table (InnoDB): wp_pimwick_gift_card_activity
0026.859 () Processing table (InnoDB): wp_pmxe_exports
0026.888 () Processing table (InnoDB): wp_pmxe_google_cats
0027.052 () Processing table (InnoDB): wp_pmxe_posts
0027.079 () Processing table (InnoDB): wp_pmxe_templates
0027.109 () Processing table (InnoDB): wp_pmxi_files
0027.139 () Processing table (InnoDB): wp_pmxi_history
0027.168 () Processing table (InnoDB): wp_pmxi_images
0027.244 () Processing table (InnoDB): wp_pmxi_imports
0027.273 () Processing table (InnoDB): wp_pmxi_posts
0027.373 () Processing table (InnoDB): wp_pmxi_templates
0027.407 () Processing table (InnoDB): wp_pum_subscribers
0027.448 () Processing table (InnoDB): wp_sib_model_forms
0027.480 () Processing table (InnoDB): wp_sib_model_users
0027.513 () Processing table (InnoDB): wp_tm_taskmeta
0027.559 () Processing table (InnoDB): wp_tm_tasks
0027.596 () Processing table (InnoDB): wp_to_hootsuite_log
0027.764 () Processing table (InnoDB): wp_trp_dictionary_en_gb_ar
0028.294 () Processing table (InnoDB): wp_trp_dictionary_en_gb_da_dk
0028.410 () Database queries processed: 750 in 28.25 seconds
0032.990 () Processing table (InnoDB): wp_trp_dictionary_en_gb_de_de
0037.755 () Processing table (InnoDB): wp_trp_dictionary_en_gb_en_us
0043.193 () Processing table (InnoDB): wp_trp_dictionary_en_gb_es_es
0048.812 () Processing table (InnoDB): wp_trp_dictionary_en_gb_fi
0053.497 () Processing table (InnoDB): wp_trp_dictionary_en_gb_fr_fr
0058.429 () Processing table (InnoDB): wp_trp_dictionary_en_gb_it_it
0063.603 () Processing table (InnoDB): wp_trp_dictionary_en_gb_nb_no
0067.423 () Processing table (InnoDB): wp_trp_dictionary_en_gb_nl_nl
0069.613 () Database queries processed: 1000 in 69.46 seconds
0072.678 () Processing table (InnoDB): wp_trp_dictionary_en_gb_pt_pt
0077.447 () Processing table (InnoDB): wp_trp_dictionary_en_gb_ru_ru
0083.040 () Processing table (InnoDB): wp_trp_dictionary_en_gb_sv_se
0088.189 () Processing table (InnoDB): wp_trp_dictionary_en_gb_tr_tr
0093.146 () Processing table (InnoDB): wp_trp_gettext_ar
0093.470 () Processing table (InnoDB): wp_trp_gettext_da_dk
0094.114 () Processing table (InnoDB): wp_trp_gettext_de_de
0094.778 () Processing table (InnoDB): wp_trp_gettext_en_gb
0095.446 () Processing table (InnoDB): wp_trp_gettext_en_us
0096.058 () Processing table (InnoDB): wp_trp_gettext_es_es
0096.754 () Processing table (InnoDB): wp_trp_gettext_fi
0097.552 () Processing table (InnoDB): wp_trp_gettext_fr_fr
0098.257 () Processing table (InnoDB): wp_trp_gettext_it_it

Hi,

Thanks for sending the log again. It shows it has been cut off while process the database. UpdraftPlus has been designed to be dependent on your server resources to run backups and restoration.

Regards,
Bryle