Can’t read URL feed source on a specific domain

  • Resolved kasperml

    (@kasperml)


    8 years, 4 months ago

    Hi support team,
    I have encountered a problem with your plugin. It works great and it is having a nice and simple setup to it.

    However, my problem is that the plugin, for some reason, can’t read a URL feed source, which is ending on .xml. I get the following error message: “Wrong or unreadable XML file! Please try again! Check your file extension, should be *.xml or *.rss”.

    I have tested the URL feed source on a different domain and there it works just fine.
    Do you have any idea why it is so? And how the problem can be solved?

    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)

  • *Following* I am having the same issue. Trying to upload a valid xml 1.0 file. I get the same error.

    MA

    (@gasparnemes)

    Hello kasperml / ktaylor310

    Could you please send me an example of your feed to check why that file isn’t recognised properly?
    My email address is: [email protected]

    Thanks,
    Gaspar

    Same problem here. “Wrong or unreadable XML file! Please try again! Check your file extension, should be *.xml or *.rss”

    The url I’m trying to import from doesn’t end in XMl or RSS

    MA

    (@gasparnemes)

    Hi creditcards,

    Sorry for my late reply for this, I’m still waiting for an example to catch up this issue, could you please send me the URL of your example feed?
    My e-mail address is [email protected]

    Looking forward to hearing from you.

    Thanks,
    Gaspar

Viewing 4 replies - 1 through 4 (of 4 total)
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