Can’t Publish Theme Changes

  • I recently updated everything, and now I can’t publish changes to the theme. If I disable the Companion plugin, I can publish changes to the theme. Please advise.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support cristianbarbu

    (@cristianbarbu)

    Hello,

    Can you please try to de-activate all plugins except the Mesmerize Companion and re-check your page with the issue?

    This seems to be a plugin related issue.

    Thread Starter geekyjen

    (@geekyjen)

    I’ve done that. It still does not work, so it must be the companion plugin.

    Plugin Support cristianbarbu

    (@cristianbarbu)

    Hello,

    Can you also specify the link of your site?

    Thread Starter geekyjen

    (@geekyjen)

    stellarfelines.com

    Plugin Support cristianbarbu

    (@cristianbarbu)

    Hello,

    I can see from your website that you are using the W3 total cache plugin.

    Please check if the plugin has the option enabled to cache also for logged in users and if yes deactivate it.

    Also can you try to reinstall the theme and plugin by re-uploading them manually into your website?

    Thread Starter geekyjen

    (@geekyjen)

    I do not see any such setting. But even with the plugin disabled, the issue is still there.

    Plugin Support cristianbarbu

    (@cristianbarbu)

    Hello,

    Can you give more details regarding the issue?

    Also can you open the Customizer and try to publish then press CTRL + SHIFT + I to bring up the console and show a screenshot to see what error you might be receiving in the Customizer?

Viewing 7 replies - 1 through 7 (of 7 total)
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