Can’t publish new posts or add new pages

  • Resolved slovenc

    (@slovenc)


    5 years, 6 months ago

    Hello,

    I’ll try to summon up my problem I’m trying to solve for the last three days. Haven’t made any changes, just new posts and over night I can’t publish new posts or create new pages, I can however edit and publish old ones. The usual “publish” button changed to “send to administrator” (or something similar, I’m roughly translating), when I click it I get an almost blank page with a message “do you really want to do this? Try again.” on a /post.php url.

    I’ve noticed while troubleshooting the permalinks were odd, they included something like /cookielaw/ which could be from a plugin (named cookielawinfo or similar) meant for accepting cookies.

    I have tried disabling all plugins, I’ve removed/uninstalled/deleted the cookie plugin, contacted hosting if they changed something from Wednesday to Thursday, temporarily renamed .htaccess file and changing the permalink structure, hard refreshing browser, multiple desktops and phone, creating another admin user, upping the php/upload limits and some other things I probably forgot to mention with no success.

    It seems that currently there are no permalinks generated when creating new post, and still can’t publish new posts, the button also doesn’t send any actions to me as the admin, who knows what else is corrupted, can upload to media library but it sort of semi works… small files ok, limit is 100 MB, but a 40 MB file gives error something about permissions, perhaps http error, than again multiple 10 MB files work ok… my guess was I’ve run out of space, but don’t know if the host even has cpanel so that I could check, I only have cpanel of where the mysql is (read below).

    Guessing either of the hosting companies changed something, because I have the site on one provider, than a remote mysql database on another, or there’s a slight chance that another wp install (working as it should) that auto updated on fifth of September somehow corrupted this site, but I’m not running wp multi site as far as I know. Some folders have 750 permission, should it be 755?

    I’m running out of ideas, hopefully someone encountered similar problems before, can provide database name, user, perhaps give access. Any help would be very appreciated, I’m no expert I do my best but this one seems a hard one to crack. Thank you in advance for taking the time to read this.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • What are the steps to reproduce a problem?

    Thread Starter slovenc

    (@slovenc)

    Thank you for your reply, don’t think it’s easily reproducible if it is at all, but it still doesn’t work, I’m ready to post print screens, or if anyone is willing to take a look via Teamviewer to see the problem first hand that would also be an option.

    Unfortunately, my eyes don’t work, please describe to me via a text-based description,–so my screen-reader can read what’s on screen.

    Thread Starter slovenc

    (@slovenc)

    Thank you for trying to help. After one week of troubleshooting including changing permissions, checking for blank spaces before tags in php and many other things the site decided to work normally again.

    Can’t say what exactly was the fix since the site wasn’t working as it should yesterday, and works today, perhaps it was something hosting provider did or something else.

    Closing the topic, hopefully others still get any clues if they face similar problems.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Can’t publish new posts or add new pages’ is closed to new replies.