Can’t access wp panel and site is unreachable

Update: My website is down too!!!
Fatal error: Cannot redeclare themify_theme_menu_nav() (previously declared in /home4/lesbimoms/public_html/wp-content/themes/themify-ultra/themify/themify-template-tags.php:1922) in /home4/lesbimoms/public_html/wp-content/themes/themify-ultra/theme-functions.php on line 2681

Hi @stephanieraymos,

As mentioned in the error log, the custom code in your theme’s theme-functions.php is trying to re-declare an already defined function themify_theme_menu_nav. The declaration should look something like:

function themify_theme_menu_nav() {
    // something would be here
}

or similar on line number 2681 in /themes/themify-ultra/theme-functions.php. You should probably comment out that entire code block (function declaration) starting line number 2681 until the function closure. Maybe try accessing website then.

• This reply was modified 4 years ago by Aniket Ashtikar.
• This reply was modified 4 years ago by Aniket Ashtikar.

@aniket
I can’t access my wp panel so I don’t know how I’m supposed to do that.
I didn’t edit any code. All I did was try to update themify.

In that case, that’s best asked of your theme’s developers.

Since you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

https://themify.me/
https://themify.me/forum

Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.