Viewing 15 replies - 16 through 30 (of 32 total)
  • Thread Starter mxpimp47

    (@mxpimp47)

    Ok, cleared cache in chrome browser, and the DNS cache of my machine. Still no change.

    That is very odd because on my laptop while viewing your website I am able to change the settings without any issues.

    You mentioned the following….

    But I did try on another computer today on a different network too. So I figured I ruled out the cache chance.

    Does that computer also run Mac or Windows?

    When you edit the style are you adding that in a child theme or are you using a custom code plugin?

    Thread Starter mxpimp47

    (@mxpimp47)

    The other computer was a mac running chrome so I could use inspector. I just tested on my machine after completely clearing mac dns cache, all the browser data and it still doesnt show. I checked safari and it doesnt show. But I checked Firefox like you said and it does show on there…..

    Why would this be? We’re not using some crazy css rules that need to be specific to certain browser.

    Hi mxpimp47, in regards to your comment….

    Why would this be?

    I am not sure why you are experiencing this issue with Google Chrome and Safari on your Mac. There must be something that is causing this issue within your Mac system.

    We’re not using some crazy css rules that need to be specific to certain browser.

    No, absolutely not if that was the case then so many other users of this plugin running a Mac system would also complaint.

    I have also tested my code above in Google Chrome and it also carries out the changes. So it is safe to say that the plugin works well but it is something else in your Mac system thats causing the problem.

    Also when you carry out the css changes via the browser for example in Google Chrome, those changes will never save.

    You need to work out what changes need to be carried out using inspect element through the browser and then FTP into the server. Download the plugin css file that needs to be edited. Make the changes locally and upload the file again to the server. In some cases some themes allow for this to be carried out withing a theme settings. Some use a plugin that accepts css changes.

    Remember the following ID input#fscf_submit1 is all you need to make the changes.

    If you don’t require any more help with this issue could you mark this support thread as resolved.

    Thank you

    Thread Starter mxpimp47

    (@mxpimp47)

    I completely understand how css/html works. I am a freelance front end dev. But to note, I used a complete strangers Mac computer that I have never used before in a different town on a different network, that has never viewed that page before.

    It seems pretty odd to me. I wouldn’t say its resolved exactly as there isn’t a clear explanation.

    Hi mxpimp47, since you are a freelancer front end developer I take back all what I typed above ?? I was not aware of your skills sorry for my previous post.

    In this case can you test when you get home in your own system whether it is a Mac or Windows.

    Let me know how you go.

    Thank you.

    Thread Starter mxpimp47

    (@mxpimp47)

    Oh I have tested, I am on my personal Mac as we speak. Thats when I said I totally cleared all browser data, and Mac DNS cache. I tested all three browsers I have installed on my machine – Chrome (doesnt work), Safari (doesnt work), Firefox (Works!). My iPhone chrome browser worked!

    Its so puzzling to me.

    Yes it is very strange your issue. I am sure there is something conflicting in your Mac.

    Thread Starter mxpimp47

    (@mxpimp47)

    But what about when I got on another Mac running chrome and it was displaying the same?

    Is this your first time using this plugin?

    Thread Starter mxpimp47

    (@mxpimp47)

    Ive been using this plugin I believe for 4 years. I set this plugin up for clients as well. So I have experience with customizing the forms.

    And this is the first time you come across this issue?

    Thread Starter mxpimp47

    (@mxpimp47)

    Yes, never had this happen before.

    Okay then try to disable all the plugins and carry out the test again. If this works then you know that there is a conflict with a plugin. If that does not work then try WordPress default theme like Twenty Thirteen and see if it works.

    Thread Starter mxpimp47

    (@mxpimp47)

    Ok, plugins werent an issue. But then I tried another theme, and that seems to be the problem somehow. I am using the underscore _s starter template which I have fully customized etc… I need to find out what could be the problem. Sheesh

Viewing 15 replies - 16 through 30 (of 32 total)
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