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Hi @itsjustanotherwordpressuser,

Thank you for reaching out.!

Can you please share more details on exactly where you are facing the issue?

You can also try our Demo in order to understand how the plugin works.

Thanks!

Hi there @multidots,

thank you for reaching back.

Your demo just works fine on my end. However, it doesn’t work as intended on my website. I attached a video to help you better understand what is going on: https://filedrop.tobidwest.de/f.php?h=0dCuxdIN&p=1

• This reply was modified 4 years, 2 months ago by itsjustanotherwordpressuser.

Hello @itsjustanotherwordpressuser,

Thank you for reaching out.!

We reviewed the attached plugin issue video. But we are trying to regenerate the plugin issue with the latest WordPress version 5.6 and plugin version 1.0.4 with the German Language. But we have not faced such an issue as showing in your video.?

If possible, Can please share more details (or steps, Which WP versions you are using) about this issue and we are happy to fix this issue.

Thanks!

• This reply was modified 4 years, 1 month ago by MULTIDOTS Inc.

Sure, I’m indeed on the WordPress Version 5.6 and I’m using version 1.0.4 of your plug-in. I’d be happy to provide any furhter details you need.
These are the other plug-ins I have installed that might change the post editor: Antispam Bee, Client Dash, Co-Authors Plus, Elementor, Media Credit, Pixabay, ProVision Image Editor for WordPress, PublishPress Checklists, Yoast SEO

Hi @itsjustanotherwordpressuser

Thank you for reaching out to us.

The issue mentioned here, we are not been able to regenerate it in our current plugin version and WordPress Version 5.6.

I request?you. Kindly, Please share your website access By submitting this form. So Our technical team will troubleshoot this issue on your website and fix this issue. We are happy to help you.

Thanks & Regards,

Hi there, I just checked again and it is finally working ?? I don’t know what happened but it appears to be working just fine. Thank you for your help!

Hi @itsjustanotherwordpressuser,

That is so great to hear. thank you so much for taking the time to provide your feedback. Plugin working fine on your website.

Positive reviews from awesome customers like you help others to feel confident about choosing Multicollab Plugin too. Could you take 60 seconds to go to submit a review and share your happy experiences?

We will be forever grateful. Thank you in advance for helping us out!

Thanks & Regards,

• This reply was modified 3 years, 11 months ago by MULTIDOTS Inc.