Can’t open my website in admin mode

That’s a bug from an older version. There are some ways to update the plugin anyways:

Use the WP recovery mode:
If you have received an admin email with that error, it should have a link to activate the recovery mode. If not, see method 2 on https://www.wpbeginner.com/wp-tutorials/how-to-use-wordpress-recovery-mode/
Update the plugin, reactive all plugins disabled by the recovery mode, and leave the recovery mode (log out, and log in regular).

Via FTP:
Deactive the plugin via FTP by renaming the folder header-footer-elementor in /wp-content/plugins/ to i.e. _OFF_header-footer-elementor
Then you can login again and reinstall the plugin in the usual way, or do a manual plugin update also via FTP:
Download the newest version from the plugin page, extract the zip file on your computer, and upload the folder header-footer-elementor via FTP into /wp-content/plugins/
If all works fine, you can delete the renamed folder (via FTP).

Or hoping that’s the only critical error in that old version, download the file
/wp-content/plugins/header-footer-elementor/inc/class-hfe-update.php
via FTP, change line 32 to
private string $db_option_key = '_hfe_db_version';
then upload it, login in, and update the plugin the usual way.

Hi @digivals ,

We apologize for the inconvenience you’re experiencing. To help us investigate this issue more thoroughly, could you please open a support ticket using our contact form – https://brainstormforce.com/open-a-ticket/.

When you do, kindly include all the necessary details, such as screenshots and the steps to replicate the issue. We’ll make sure to prioritize this and work to resolve it as quickly as possible.

Thank you for your understanding, and we look forward to assisting you!

Kind regards,
Ankush ??

@cyrfer i’m not able to use FTP and so on

no recovery email, and with the solution 2 I have the same error ??

https://www.valeriointini.it/wp-login.php?action=entered_recovery_mode

Hi @digivals,

Just checking in to see if you’ve had a chance to open a support ticket regarding this issue. If you have, could you please confirm if it’s been resolved? If the issue is still ongoing, and you’ve already opened a ticket, kindly share the ticket ID with us so we can assist you further.
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Thank you! We’re here to help.


Kind regards,
Ankush ??

@digivals, It’s been a while since I posted my response, and we haven’t heard from you since then. I assume you have figured it out or have found a workaround.
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I am marking this thread as Resolved due to inactivity. Feel free to reply back to this thread if you still need any assistance or start a new thread if there’s anything else related to this plugin, we can help you with.
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Kind regards,
Ankush???