Cant make it work in mobile

  • Resolved freemason

    (@freemason)


    8 months, 4 weeks ago

    Website: https://www.freemason.pt

    Hi,

    I installed the latest version and everything seemd to be Ok when using a computer. When accessing the website with a mobile phone, it only display the WPPP loading bar but cant see the posts.

    Here goes the debug:

    Plugin Configuration

    Performance Nag:?Dismissed

    Log Limit:?Yes, keep data for 31 days

    Log Views From:?Visitors only

    Data Caching:?Yes, 1 hour

    Data Sampling:?No

    External object cache:?Yes

    WPP_CACHE_VIEWS:?No
    System Info

    PHP version:?8.2.20

    PHP extensions:?Core, date, libxml, openssl, pcre, sqlite3, zlib, bz2, calendar, ctype, curl, hash, filter, ftp, gettext, json, iconv, SPL, pcntl, random, readline, Reflection, session, standard, mbstring, shmop, SimpleXML, tokenizer, xml, litespeed, i360, bcmath, dba, dom, enchant, fileinfo, gd, igbinary, imagick, intl, exif, memcached, msgpack, PDO, mysqlnd, mysqli, pdo_mysql, Phar, posix, redis, sockets, sodium, sysvmsg, sysvsem, sysvshm, xmlreader, xmlwriter, xsl, zip, Zend OPcache

    AVIF support:?No

    WebP support:?Yes

    Database version:?10.5.21-MariaDB-cll-lve

    InnoDB availability:?DEFAULT

    WordPress version:?6.5.5

    Multisite:?No

    Active plugins:?A2 Optimized WP 3.0.8.3, Advanced Database Cleaner PRO 3.2.9, Advanced Editor Tools 5.9.2, Ajax Search Pro 4.26.12, Akismet Anti-spam: Spam Protection 5.3.2, Analytics Insights 6.3.6, Backup and Staging by WP Time Capsule 1.22.19, Block Specific Plugin Updates 3.3.2, Classic Editor 1.6.3, Classic Widgets 0.3, Duplicator Pro 4.5.17.4, GTranslate 3.0.6, Gwolle Guestbook 4.6.2, LiteSpeed Cache 6.2.0.1, MailPoet 4.53.0, MWW Scheduled Post Trigger 3.2, Post Date Time Change 5.08, Rank Math SEO 1.0.222, Rank Math SEO PRO 3.0.65, Sassy Social Share 3.3.64, ShortPixel Image Optimizer 5.6.2, Smart Post Show Pro 2.5.8, Smart Slider 3 Pro 3.5.1.23, Wordfence Security 7.11.6, WordPress Popular Posts 7.0.0, WP-PageNavi 2.94.1, WPCode Lite 2.1.14, WPS Hide Login 1.9.16.7

    Theme:?ColorMag Pro (4.1.8) by ThemeGrill

    Can you please help me solving this issue?

    Best Regards

    A Jorge

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hey @freemason,

    It’s pretty later over here and I’m going to bed soon but I had a quick look and I think that LiteSpeed Cache may be interfering with your popular posts list. Try clearing LiteSpeed’s cache and see if that does anything.

    I’ll check back with you in a few hours.

    Plugin Author Hector Cabrera

    (@hcabrera)

    Alright, someone else who’s also using the LiteSpeed Cache plugin reported that adding wpp.min.js to LiteSpeed’s exclusions list fixed the problem for them (they were also having the same problem as you, see here.)

    Please try this:

    1. Go to WP Dashboard > LiteSpeed Cache > Page Optimization
    2. Click on the Tuning tab
    3. Add wpp.min.js and wpp.js to the JS Excludes field
    4. Click on Save Changes
    5. Click on LiteSpeed’s Purge All button to purge the cache
    Thread Starter freemason

    (@freemason)

    Hi Hector,

    To make it work, I had to exclude the following in both JS Excludes and JS Deferred / Delayed Excludes:

    /wp-content/plugins/wordpress-popular-posts/assets/js/wpp.min.js
    /wp-content/plugins/wordpress-popular-posts/assets/js/wpp.js

    Best Regards

    A Jorge

    Plugin Author Hector Cabrera

    (@hcabrera)

    Thanks for the report! I’ll make sure to remember that if someone else has a similar problem.

Viewing 4 replies - 1 through 4 (of 4 total)
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