• Resolved toimata

    (@toimata)


    Hello,
    Please see this capture : https://share.getcloudapp.com/OAuqpk9o
    After an order, when i try to make fund transfer to the vendor wallet (“Virement MANGOPAY”) , this error message appears :
    -Attention : le vendeur ?ROYALE VANILLE TAHITI? (#38) n’a pas de compte bancaire enregistré dans MANGOPAY
    -[translate] The vendor ?ROYALE VANILLE TAHITI? doesn’t have any bank account registered in MANGOPAY

    However, he vendor does has a bank account registered on his account. The information are visible from WordPress dashboard (user) and from the MangoPay dashboard. All KYC are validated too.

    Please i need to pay my vendor from my WP dashboard, and it looks like their is something wrong.

    I contacted the Wc Vendor support of course. They believe the problem if from Mangopay plugin.

    Thanks for your help,

    Cheers,
    Nicolas

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Viewing 5 replies - 1 through 5 (of 5 total)
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